Hi Anjelica! Thank you for your interest in Excellence Creme,8RB-Medium Reddish Blonde. When applying this shade, it is important to note that the underlying tone of your hair can influence the final result. Since your hair is currently medium brown, the reddish undertones of the 8RB shade may become more pronounced, potentially resulting in an orange hue, particularly if your hair is porous or has not been dyed for an extended period.

Hi YCS2026! Thank you for your interest in Excellence Creme. Gray hair is sometimes resistant to color. For best coverage, begin your application on the grayest areas and leave the product on your gray hair longer, up to 40 minutes as suggested in the instructions.. If you have tried the extended timing and still need better gray coverage, we suggest using one shade darker to compensate for the lack of pigment in your hair.

Hi clong426! Thank you for your interest in using Excellence Creme, 8.5A-Medium Light Ash Blonde. This shade is not recommended on bleached hair unless you are coloring back darker to cover bright yellow/gold hair. Please reach out to our 800 number on the box for assistance with coloring bleached hair.

Hi Cubancurls! We appreciate your interest in our Excellence Creme, 7.5A-Medium Ash Blonde. All of our ash tone haircolors have a blue/violet base.

Hi KRST! We are sorry to hear that #6-Light Brown is too dark for your hair type. We recommend shampooing frequently, with any regular shampoo to fade the color. In 4 - 6 weeks, when you have enough new growth, choose a lighter shade and follow the instructions for a root touch-up application. There will be no need to do a full head application, because the hair will have lightened if you have been shampooing frequently. So just the new growth will need the lighter shade, in order to blend with the hair that has lightened over time.

Hi rhonda Thank you for your in Excellence Creme! All the ingredients are listed on the box.
Shampoo......Value3: AQUA / WATER / EAU • CETEARYL ALCOHOL • PROPYLENE GLYCOL • DECETH-3 • LAURETH-12 • AMMONIUM HYDROXIDE • OLETH-30 • HEXADIMETHRINE CHLORIDE • LAURIC ACID • GLYCOL DISTEARATE • POLYQUATERNIUM-22 • ETHANOLAMINE • SILICA DIMETHYL SILYLATE • RESORCINOL • p-PHENYLENEDIAMINE • PARFUM / FRAGRANCE • SODIUM METABISULFITE • CARBOMER • ASCORBIC ACID • EDTA • CI 77891 / TITANIUM DIOXIDE • m-AMINOPHENOL • 2,4-DIAMINOPHENOXYETHANOL HCL • THREONINE • PROLINE • HYDROXYBENZOMORPHOLINE • DIMETHICONE.

Hi there! Thank you for reaching out to us about the Excellence Creme Permanent Triple Protection Hair Color 01 Extra Light Ash Blonde. We would like to speak to you directly so we can find the best suited product for you, please call us at 1-833-856-7325 M-F between the hours of 9:00 am – 5:30 pm ET we will gladly assist you.

Hello sb13. To go one shade lighter in our Excellence Creme Permanent Triple Protection Hair Color 6G Light Golden Brown we suggest you use 7 Dark Blonde, we do not have 7G available at this time in our lines. We suggest giving us a call at at 1-833-856-7325 M-F between the hours of 9:00 am – 5:30 pm ET we will gladly assist you.

Hi Lele, Thank for reaching out! Excellence Creme #7 Dark Blonde is the closet shade to #7G Dark Golden Blonde. It is the same level of color. We thank you for your interest in L'Oréal!

Hi there!
In the US, expiration dates are only required on OTC products, if the shelf life is less than 3 years. The L'Oréal Paris hair color has a shelf-life of at least 3 years so there will be no expiration date on the box.
If a product contains an expiration date, it is predicted that the product’s stability may not last 3 years and the product should be used by the date indicated on the package.

Thank you for your interest in L'Oréal Paris products!