Hi jade quintero! Thank you for reaching out with your question about the fading process of haircolor. Your natural haircolor will be what grows out at your roots, new growth. The rest of your hair is color-treated hair that will gradually fade and will need touching up over time to maintain the color.
Reseñas
Reseña favorable más útil
5 de 5 estrellas.
Does what it said!
hace 9 años
First: READ.
Second: RE-READ.
The directions say you will end up with orangish colored hair. The directions say you will NOT return to your original hair color. The directions say you will need to recolor your hair after use of this product! With all this in mind, and with my thick, below shoulder length hair, I bought and used two applications/packages. It removed my red mistake and lightened my dark auburn colored hair (x25 years) and left me with bright orange hair. I elected to wait a day to recolor my hair. I'm 90% gray by the way. My test strand of "Reddish Blonde" looks gorgeous even though I seem to have had three shades of orange. I applied color to the root of test strands (lighter two shades) and then after 13 minutes, I applied the color to the rest of the strand. My results are gorgeous.
170 personas han encontrado útil esta información
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Reseña crítica más útil
1 de 5 estrellas.
Horrible
hace 8 años
I am a licensed cosmetologist and usually use color oops which works great . Unfortunately the store was out. My hair has never been bleached , my hair naturally is dark brown but had been dyed to black , now I know these products do not take your hair back to natural color , nothing can do that , usually the hair will come our orangish with some brassy tones . But this product took my hair from black to blonde like straight up bleach blonde. Ladies next time before going this route you might as well get bleach or try color oops. This stuff is horrible.
35 personas han encontrado útil esta información
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Reseña1
Votos0
EdadDe 18 a 24
1 de 5 estrellas.
Orange hair
hace 6 meses
ABSOLUTELY TERRIBLE DO NOT BUY UNLESS YOU WANT TO LOOK LIKE A TROLL WITH ORANFE HAIR. I used this for less than recommended time and it turned my hair orange. Awful. Would sue if process wasn’t so complicated. Would give negative stars if I could.
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Respuesta de Loreal:
hace 6 meses
LeCare
Hi Nimmer! Thank you for sharing how you feel about the results from using Hair Color Remover Kit. Step 3 on the instructions gives these points of reference to look out for in removing the artificial color: red/orange, red orange to orange, or yellow/ orange to orange. The product prepares your hair for recoloring. It does not restore hair to its natural color. This information is addressed in the instructions for use. We apologize if there is any misunderstanding with using this product. Your feedback is appreciated and will be shared with others in our company.
Reseña1
Votos0
1 de 5 estrellas.
DO NOT USE
hace 6 meses
This is the worst please never use this unless you’d like your hair to end up on the floor & in your drain. I used this thinking it would solve my problem and help me get my hair back to brown! Nope just made my hair orange and broken. I’ve literally have never had more split ends in my life. Given it one star because I mean hey it got the hair dye out but unfortunately I didn’t know it would take it falling out to make it happen. Please do not buy this
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Respuesta de Loreal:
hace 6 meses
consumer care center
Hi Ally. Thank you for reaching out to L'Oreal regarding the Haircolor Remover Kit. We are sorry your results were not what you were expecting. We’d like to help! Please call us at 800-631-7358, M-F, 9am-5:30pm, ET and provide us with your case #44147550. Please have the product with you when you call. Looking forward to hearing from you!
ohio
Reseña1
Voto2
EdadDe 18 a 24
1 de 5 estrellas.
terrible
hace 10 meses
this product did absolutely nothing good it ruined my hair a few days before school and chunks of my hair is falling out. it turned my hair bleachy orange and it feels so dead.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 9 meses
LeCare
Hi allie! We apologize for the result you got with the Hair Color Remover.. The instructions states, will not restore your hair to its original/natural color. Instructions also states: Dark, Heavily Tinted hair 50 minutes to 1 hour(Until hair appers an orange/red tone)
Medium Tinted Hair:10-20 minutes(Until hair appears an orange/red tone)
Light Tinted Hair: 10-20 minutes(Until hair appears a gold/orange tone).
The shade your hair is now requires a Dark Blonde or Dark Ash Blonde to cover the warm tones. Feedback from our customers is important to us when making decisions about our products and services. We appreciate your feedback and will be sharing it with others in our company.
Reseña1
Voto2
1 de 5 estrellas.
Y'all are bad
hace un año
Horrible just smells bad doesn't leave any different at all don't use horrible stuff should go out of business
¿Le ha resultado útil?
Reseña1
Votos4
1 de 5 estrellas.
Beware of breakage, very damaging, it's bleach.
hace un año
This product was extremely damaging and caused a lot of breakage. I have used Color Oops brand remover before and my hair was left in good condition without breakage. Color Oops has no bleach or ammonia. I should have used it again instead of this Loreal product, but I tried the Loreal because I trusted the Loreal name. NEVER again! Serious damage to hair that had never had lightener on it before and was very healthy...large amounts of breakage with this product and I'm very sorry I used it. I followed the instructions exactly and this should not be the result. Beware...this product is absolutely bleach lightener. Please read all the reviews and the responses from Loreal refusing to accept responsibility for the box not being clear about the fact that this product is bleach. We are not chemists and the box must be clearly labeled. I trusted Loreal before this product and purchased it because it was Loreal. Be safe and use Color Oops.
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Utah
Reseña1
Votos2
EdadDe 55 a 64
4 de 5 estrellas.
If you were just using L’Oreal products, you can d
hace un año
This is the only thing that works for me. I always stick with L’Oreal. I’ve been using it for years would highly recommend.
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Reseña1
Votos7
EdadDe 18 a 24
5 de 5 estrellas.
Does exactly what it says
hace un año
I had been dyeing my hair blue black for three years on top of blue dye and burgundy. This removed everything!!! Left me with an orange tone like it said on the instructions i dyed my hair red and let me tell you I cannot be more satisfied. It did a little bit of damage but nothing a deep conditioning can’t fix. I would definitely buy this again.
PD: yes, it is bleach but it pretty obvious considering it is a powder.
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Reseña1
Votos2
3 de 5 estrellas.
Unpleasant, Disappointing, I don’t even know!!!
hace 2 años
Bought this product (Haircolor Remover) after going to the waterpark (wolf lodge) this weekend because their chlorine & saltwater system turnt my brown/blonde/purple highlighted hair green, blue, yellow, white all sorts of funky unwanted colors. Anyways, got this and a few boxes of some brown hair dye to hopefully fix my crazy hair but this color remover did not at all take out ANY of the color!!!! None of the greens/blues/purples, nothing… it just basically bleached my hair out and not even all of it, just parts of it… I don’t even know what it did really, definitely didn’t remove the unwanted color like it advertised to do so.
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1 – 8 de 174 Reseñas
Reseñas
Reseña favorable más útil
5 de 5 estrellas.
Does what it said!
hace 9 años
First: READ.
Second: RE-READ.
The directions say you will end up with orangish colored hair. The directions say you will NOT return to your original hair color. The directions say you will need to recolor your hair after use of this product! With all this in mind, and with my thick, below shoulder length hair, I bought and used two applications/packages. It removed my red mistake and lightened my dark auburn colored hair (x25 years) and left me with bright orange hair. I elected to wait a day to recolor my hair. I'm 90% gray by the way. My test strand of "Reddish Blonde" looks gorgeous even though I seem to have had three shades of orange. I applied color to the root of test strands (lighter two shades) and then after 13 minutes, I applied the color to the rest of the strand. My results are gorgeous.
170 personas han encontrado útil esta información
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Reseña crítica más útil
1 de 5 estrellas.
Horrible
hace 8 años
I am a licensed cosmetologist and usually use color oops which works great . Unfortunately the store was out. My hair has never been bleached , my hair naturally is dark brown but had been dyed to black , now I know these products do not take your hair back to natural color , nothing can do that , usually the hair will come our orangish with some brassy tones . But this product took my hair from black to blonde like straight up bleach blonde. Ladies next time before going this route you might as well get bleach or try color oops. This stuff is horrible.
35 personas han encontrado útil esta información
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9 a 38 de 174 Reseñas.
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Reseña1
Votos5
1 de 5 estrellas.
This is BLEACH
hace 2 años
I usually use color oops or ion, but thought I’d try this for once. Huge mistake! No other color remover or stripper has ever bleached my hair like this Loreal color remover did. This is bleach.
¿Le ha resultado útil?
USA
Reseña1
Votos9
EdadDe 55 a 64
1 de 5 estrellas.
Wish I would have read these reviews 1st
hace 2 años
False advertisement. Its not a artificial hair color remover. It's bleach!
It changed my gray to white. My dyed brown hair is orange and white. It damaged my hair causing hair loss. I read the directions and followed them. Left it on 30 mins as my dyed hair Is medium brown. Will never buy it again!
Not happy!
¿Le ha resultado útil?
Iowa
Reseña1
Votos4
EdadDe 35 a 44
1 de 5 estrellas.
Do not use!
hace 2 años
I would give this zero stars if I could. It completely bleached my hair now it’s worse than before!!! Do not ever use this. It will destroy you hair!!! Not happy.
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Reseña1
Votos5
1 de 5 estrellas.
Wouldn't buy again
hace 2 años
Bleached my hair. Now I have to spend more money fixing the mess it created
¿Le ha resultado útil?
Reseña1
Voto1
EdadDe 55 a 64
1 de 5 estrellas.
Not good
hace 2 años
It did not work as expected. It turns red orange with blonde roots.. Very drying to hair.. Very disappointing
¿Le ha resultado útil?
Reseña1
Voto2
EdadDe 18 a 24
1 de 5 estrellas.
No
hace 2 años
HORRIBLE! It dried up my hair so fast and my head burned! It says that it got rid of colour from previous hair dying and top of my head is yellow and some spots on my head you see yellow! What am i supposed to do now? I think my hair is damaged
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Reseña1
Votos3
1 de 5 estrellas.
Horrible
hace 2 años
This product is advertised as hair color remover. Its bleach! My scalp is burnt and my hair is now 3 different colors. I have been doing my own hair for 30 years and this has never happened to me before.
¿Le ha resultado útil?
Montana
Reseña1
Votos6
EdadDe 18 a 24
1 de 5 estrellas.
Ruined hair
hace 2 años
Should have a disclaimer that it's only for blonde hair or prebleached hair and contains bleach.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 2 años
Consumer Care Center
Hi Hannahbok,
We are sorry you were not satisfied with the results you achieved with our Haircolor Remover Kit. We would like to help! Please call L'oreal @ 800-631-7643 and provide reference # 31859650. We look forward to your call!
Reseña1
Votos4
EdadDe 18 a 24
1 de 5 estrellas.
it bleached my hair
hace 2 años
it bleached my hair, i used it to remove semi permanent dye and in the end the dye is still there and my hair is now an uneven shade of orange.
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Reseña1
Votos3
2 de 5 estrellas.
THIS IS BLEACH
hace 2 años
I mean to an extent it works, but this is definitely just bleach and they shouldn't advertise it as just a color remover. Or at least state somewhere on the product that this is bleach.
¿Le ha resultado útil?
NH
Reseña1
Votos6
EdadDe 35 a 44
1 de 5 estrellas.
DO NOT USE THIS PRODUCT- MANUFACTURER ERROR
hace 2 años
i actually wouldnt even give this one star, but it makes you do something to review. This product chemically reacted with SMOKE and extreme HEAT within seconds of touching my hair. Thankfully I am very seasoned in using this product and others as a professional. I washed this out within moments- my hair was strong, shiny, healthy and is now so badly damaged I am afraid to even brush my hair! I have sought help from a fellow professional to help the bonds in my hair and hopefully correct the EXTREME discoloration i now have in my hair. DO NOT USE this product. I bought 3 boxes and 2 out of 3 have had this effect on my hair. I have contacted LOREAL to make sure they know something has gone wrong at manufacturer, but they dont seem to care nor willing to refund me. What should have been a very simple, inexpensive removal of some black dye (the goal was just lift 2 or 3 levels) has become extremely stressful and costly to correct.
¿Le ha resultado útil?
Chicago
Reseña1
Votos7
EdadDe 45 a 54
1 de 5 estrellas.
Terrible, misleading do not buy!
hace 2 años
Warning! This is bleach. It should not be labeled color remover and sold next to color oops. I am so mad at myself for using this crap.
¿Le ha resultado útil?
Reseña1
Votos3
EdadDe 18 a 24
1 de 5 estrellas.
do not use this product
hace 2 años
This unexpected outcome has not only left me dissatisfied but has also impacted my confidence negatively. I now feel ugly and awful, which is not the result I was hoping for when using a reputable brand like L'Oréal.
¿Le ha resultado útil?
Fall River ma
Reseña1
Voto3
EdadDe 25 a 34
1 de 5 estrellas.
Horrible worste product
hace 2 años
It was extremely liquidy hard to work with, and not only did it take out the dye, but it also took out my natural hair color and turned my hair, white to blonde ratio of both, when my hair is naturally brown I didn’t made my hair extremely stiff and nodded to where I had to brush out and took out majority of my hair
¿Le ha resultado útil?
orlando Florida
Reseña1
Voto1
EdadDe 18 a 24
5 de 5 estrellas.
10/10 works
hace 2 años
YO THIS STUFF WORKSSS... my hair was a dark pink. put the stuff on my hair and my hair was blonde in less than a minute and it didn't even damage my hair literally starts working immediately last time I bleached my hair my hair was like falling out my hair doesn't even stringy right now it feels good was a little skeptical because of the bad reviews but yeah this stuff works
¿Le ha resultado útil?
Reseña1
Votos3
EdadDe 18 a 24
1 de 5 estrellas.
Not "color opps"
hace 2 años
This product act as bleach. The results resemble a bad bleach job. They purposely do not include color samples for this reason. I wanted to go from dyed dark brown to a more natural lighter brown/dirty blonde. And took me to the orange/yellow/red pigment hair. It does not only remove artifical pigment as stated on the box (very misleading) it also removes natural pigment. Please please please stick to color opps to reverse any unwanted hair color. I only had it on 35 minutes and my hair is so severely damaged it would have been better to bleach it. I have to cut 20 inches of beatiful hair off now. Customer service will tell you well you should have done a strand test. I did honey and I wasn't expecting to the process so quickly. Given the poor reviews of this product it needs to be taken off the market and rebranded completely.
¿Le ha resultado útil?
Northeast US
Reseña1
Votos6
EdadDe 45 a 54
1 de 5 estrellas.
It’s bleach, not dye remover
hace 2 años
It’s bleach. It should just say it’s bleach. If I had wanted to bleach my hair I would have purchased a product labeled as bleach. I’m not a chemist so reading the ingredients isn’t much help, I had naively assumed that the package labeling would be honest. My bad.
I should have done more research and purchased Color Oops instead. I wanted to strip the box dye from my hair prior to bleaching it because sometimes box dyed react poorly with bleach. Big mistake. Now I have to deal with Little Orphan Annie orange hair for a few days while my hair recovers from this fiasco, and by using bleach directly on my colored hair have basically done exactly what I wanted to avoid
¿Le ha resultado útil?
Respuesta de Loreal:
hace 2 años
Consumer Care Center
We are sorry that you were not happy with the result of our Colorist-Secrets-Haircolor-Remover. Our product oxidizes permanent color in the hair to expose warm undertones so that you can reapply another color right away. No color remover can bring you back to your natural color since permanent dye changes our natural color in the core of the hair. If you have further questions, please reach out to our Consumer Care Center.
AZ
Reseña1
Votos7
EdadDe 55 a 64
1 de 5 estrellas.
It is horrible.do not believe what you read on box
hace 3 años
This is bleach.... this dosen't just remove hair color it removes the natural color.. It left my hair 4 different colors... not at all happy. This should be taken off the shelves or the directions should be changed... its nothing but bleach.. tell the truth.. it removes more than hair color mistakes, it causes a bigger problem.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 3 años
LeCare
Hi Unhappy! We are sorry to hear of your experience with using the Haircolor Remover. The instructions, under "Special Instructions" clearly states "Do not apply haircolor remover mixture to natural hair". We are more than happy to assist you with your color correction issue. Please reach out to us at 1-800-631-7358, M-F, 9-5:30 pm, ET. Reference #26943126
Reseña1
Votos2
1 de 5 estrellas.
hace 3 años
Don't ever use this product.. ruined my hair, turned it orange
¿Le ha resultado útil?
Respuesta de Loreal:
hace 3 años
L'Oreal Consumer Care
Hello Help. Thank you for sharing your experience regarding the Colorist-Secrets-Haircolor-Remover. Haircolor Remover will not restore hair to its original, natural color. Since the permanent color you used before has changed the natural pigment in your hair, hair must be re-colored immediately after using Haircolor Remover. The time needed for Haircolor Remover to work depends upon the amount of color absorbed by previous haircolor applications. Refer to the Timing Guide to understand your color target based on your starting point. Do not apply haircolor remover mixture to natural hair. Haircolor Remover is not formulated to lighten hair, but only to remove artificial color. For more help, feel free to explore our Tools and Consultations Feature on our website.
Reseña1
Voto2
EdadDe 18 a 24
1 de 5 estrellas.
DONT BY THIS
hace 3 años
I used this on my hair and I left it for a lil bit and it BLEACHED it I’m so upset about it and idk maybe I didn’t see it but no where on the box did it say may bleach or contains bleach 😭
¿Le ha resultado útil?
Respuesta de Loreal:
hace 3 años
ccc
Hi Grace, Thanks for reaching out! This product removes artificial at-home or salon haircolor from your hair, leaving it ready for a new application. For personalized correction please call us @ L’Oréal 800-631-7358 and provide reference # 26529511. We look forward to your call!
Reseña1
Votos3
1 de 5 estrellas.
Turned my hair ORANGE.
hace 3 años
I let the product sit in my hair for a while before getting in the shower. When I got out, ALL OF MY HAIR WAS ORANGE. When I thought it couldn't get any worse, IT DID. I put my wet hair in braids and went to bed. When I woke up the next morning, there were SPLOTCHES OF BLEACH ALL OVER MY HAIR TOO. Do not buy this product, unless of course you want bright orange hair with bleach splotches all over it, it's perfect if you want that!
¿Le ha resultado útil?
Sacramento, CA
Reseña1
Votos8
EdadDe 25 a 34
1 de 5 estrellas.
Don't Kid Yourself, This is Bleach
hace 3 años
I always buy color oops, and it's always been so good to me! However, the store was out, and I saw this. I thought it was odd it was peroxide, but I didn't question it at first. I also didn't question the powder either. However after it was applied and sat for a minute, I got a whiff of it....this is straight up lighter. Just to make sure, I grabbed my tub of bleach and compared. the ingredients...they were literally the exact same. Whoever decides to buy this, unless you're bleaching, DO NOT BUY IT.
¿Le ha resultado útil?
Reseña1
Votos2
1 de 5 estrellas.
HORRIBLE PRODUCT, DO NOT BUY!!!
hace 3 años
I used this product to remove blue dye from my hair. DO NOT USE THIS!! My hair is now dry, bottle and breaking off in huge clumps. My hair is completely damaged and looks horrible!!!! I wish I could sue for the damage done & how bad my hair looks now.
¿Le ha resultado útil?
Reseña1
Votos2
1 de 5 estrellas.
Do not use unless your natural color is blonde
hace 3 años
Confused as the product calmed to remove hair dye and does not state that it would bleach or remove all hair color including your natural hair color. I would not recommend this product for anyone unless you are already blond under the dyed hair. Tried to move a color on my daughter's hair from Halloween that stained her hair. And it literally bleached it. If I knew it was going to be that harsh I wouldn't have used it
¿Le ha resultado útil?
new york, ny
Reseña1
Votos5
EdadDe 18 a 24
1 de 5 estrellas.
HAS BLEACH
hace 3 años
BLEACHED MY HEAD. I have naturally brunette hair and have dyed my hair and bleached it multiple times. I went blonde and then put brown over it but had red undertones around my roots so I used color remover. I used color oops yesterday and it worked amazing but needed to do another session so I got this. absolutely smelled like bleach I read the box and it said nothing about it containing bleach. I am now ginger, my roots are orange it’s so bad. I have no clue how i’m going to fix this and my (very damaged already) hair cant take more bleach. never use this product don’t even try😭
¿Le ha resultado útil?
Roanoke, VA
Reseña1
Votos4
EdadDe 45 a 54
1 de 5 estrellas.
crap
hace 3 años
I have blonde highlights and i recently put a purple color deposit in my hair. I decided I wanted to remove the remaining purple so I tried this product. It removed the purple but it also bleached my natural colored dark brown hair. If I knew it was a bleach I never would've used it. Now I have orange friggin hair. There should be a warning on the box that states "this product contains bleach and will remove color from natural hair"
¿Le ha resultado útil?
Laporte indiana
Reseña1
Voto2
EdadDe 18 a 24
1 de 5 estrellas.
HORRIBLE!
hace 3 años
This product is absolutely terrible. My hair is dark brown naturally. I normally go with color oops but it they were out at stores near me. So I figured I would give this a try. I applied it to my hair and left it on for less than 5 minutes and it bleached my hair! This it not a product you should use if your trying to go back to your natural hair!!
¿Le ha resultado útil?
Santa Rosa ca
Reseña1
Voto5
EdadDe 35 a 44
1 de 5 estrellas.
Honestly it’s to unpredictable
hace 3 años
I used this product to take out my pink and lavender hair dye so I can change colors. It was right before I was to go out for Halloween and I put it in my hair and it started to turn dark like black I thought to myself this doesn’t seem right, but I thought it might be activating my lavender. NOoo much worse it dyed my hair JET BLACK. Mind you I have done a lot of damage to my hair to get it blond ! And to put a “color removal” in My hair and it dyed it dark black. It was horrible so I spent the next week trying to get my hair blond again. I’m so angry. Than I wrote to them and they said all they can do is give me a coupon. Wow!!!!! Please tell me if there’s anyone out there who had the same experience.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 3 años
ccc
Hello, Thanks for reaching out! This product removes artificial traditional at-home or salon haircolor from your hair, leaving it ready for a new application. Haircolor Remover does not restore hair to its original, natural shade, but instead prepares it for re-coloring so that you can color your hair with any shade you like. Our haircolor remover kit is not recommended for trendy fashion colors. We are sorry to hear this happen.
Carson City, NV
Reseña1
Votos5
EdadDe 45 a 54
5 de 5 estrellas.
Worked wonderfully for me, natural redhead
hace 3 años
This product worked awesome for me. I am naturally auburn and regularly color a few shades brighter to hide my greys. . For some silly reason, I wanted to try being brunette. I picked a color that was supposed to be a deep brown with mahogany tint. Well any redhead will tell you, red hair is notoriously difficult to color without surprises. My mahogany brown came out purple/black, and I hated it. I spent the next day wearing a hat, then tried this product. It worked just as the directions said it would. I watched the color progress carefully and rinsed as soon as it looked light enough for me. As an added bonus, the resulting color was so close to my normal color that I didn’t need to re-dye it! Folks having trouble with this, or trying it for the first time, really should do the strand test first so they know what to expect and when to rinse. I am very happy with my results and would use this again if needed.
¿Le ha resultado útil?
New jersey
Reseña1
Voto2
EdadDe 55 a 64
1 de 5 estrellas.
Worst product ever
hace 3 años
Like the other reviews this product is awful according to the box it would only remove artifical haircolor....my hair is now white and orange I can't leave my house till my hairstylist can see me...next week.
¿Le ha resultado útil?
9 – 38 de 174 Reseñas
