Hi Michy! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience this change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
Reseñas
Reseña favorable más útil
5 de 5 estrellas.
Perfect freeze control
hace 8 años
I bought this and it s amazing because it does not leave withe spots on my hair and it’s like a hair spray and a conditioner at same time
8 personas han encontrado útil esta información
Mostrar reseñas:
Reseña crítica más útil
1 de 5 estrellas.
Hate it!
hace 3 años
This hairspray does the opposite of weather control. It makes my hair stiff and frizzy. Bring back Bold Conrol and get rid of this.
22 personas han encontrado útil esta información
Mostrar reseñas:
Imágenes y vídeos de clientes
Filtrar reseñas
- fórmula
- compra
- decepcionante
- devuelve
- precio
- satisfacción
- pegajoso
- longevidad
Calificación
Edad
Configuración regional
1 a 8 de 318 Reseñas.
1 – 8 de 318 Reseñas
Más recientes
Reseña1
Votos0
1 de 5 estrellas.
Unusable.
hace 6 horas
I have ordered this hairspray for years. The new formula is awful. It comes out like rain droplets. I have 4 unused cans because of my subscription, hoping the next bottle would be good, it is NOT! Please go back to the original formula.
¿Le ha resultado útil?
Reseña1
Votos0
1 de 5 estrellas.
Lock it hairspray is now poor quality
hace 2 días
This was my go to hairspray. It seems the formula has changed and it is terrible. It’s wet and gloppy and weighs your hair down. I have three cans that I can’t use. I’m so disappointed. Please change the formula back.
¿Le ha resultado útil?
Reseña1
Votos0
1 de 5 estrellas.
Terrible
hace 4 días
The original humity spray worked wonderful. This new version is awful. It is wet and weighs down the hair. I used to use the original formula to work with my hair and build up volume. You cannot do that with this new version. If this is how the formula is going to stay then L’Oreal has just lost a customer and I’m sure they’ll be many more.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 4 días
LeCare
Hi there! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience the change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
Respuesta de Loreal:
hace 4 días
LeCare
Hi Rocky! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience the change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
Washington
Reseña1
Votos0
Edad65 o más
1 de 5 estrellas.
Bad spray:(!
hace 7 días
Like the other reviews the spray comes out wet with bubbles, it sucks!! Every can is the same!! I have tried to replace the spray piece I have tried to clean it out but no luck your formula changed what a bummer!!! Disappointed to say the least!! I have used this forever!! No more!!
¿Le ha resultado útil?
Respuesta de Loreal:
hace 4 días
LeCare
Hi Vicala! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience the change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
Reseña1
Votos0
1 de 5 estrellas.
Horrible product reformulation
hace 7 días
I also have 5 barely used cans of this in my cabinet because I thought they were defective. This WAS one of the only hairsprays that I can use because of my difficult type 1A hair. Now it looks like I got stuck in the rain, the droplets are big and heavy and wet. Gone is the fine mist that your loyal customers loved. Guess quality isn’t important to big companies anymore. The least you could have done is cheapen the price since you’ve cheapened the product. Also advertising a formula change on the bottle for full transparency.
¿Le ha resultado útil?
Reseña1
Votos0
EdadDe 55 a 64
1 de 5 estrellas.
Used to be Great- NOW Horrible
hace 9 días
The last 5 bottles I have purchased have been terrible. The product comes out "wet". Leaving your hair wet with bubbles on it. I have soaked the sprayer and nothing changes. I have used this product for over 5 years so you can imagine my disappointment with this ongoing problem. I would not recommend this product to anyone.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 7 días
LeCare
Hi DdJj! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience this change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
Reseña1
Votos0
1 de 5 estrellas.
Very poor.
hace 11 días
I have been using this hairspray for years and absolutely loved it!! The last bottle I purchased seemed different and created sticky wet hair and no hold. I thought it was just that one bottle so bought another one and had the same result. I then asked Google AI that confirmed that the formula indeed has changed and that water is now the first ingredient instead of alcohol. That explains it and I am really upset with this new formula as I can no longer use this spray. Please, please change it back.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 11 días
LeCare
Hi ranya! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience this change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
Reseña1
Votos0
2 de 5 estrellas.
Dont like your new version
hace 12 días
So I was wondering why recently I have not been able to get the Weather Control Hairspray when ordering online or even checking stores. I see in one of your responces in the reviews that you discontinued my favorite. I tell you that I am really bummed about that. I have been using this one for years. very hard to find a good hairspray that keeps my hair in control. I used to order from Walmart and they kept giving me the Humidity Control so I switched back to ordering from Amazon but the last time they sent me the Humidity control. They refunded me because It was not what I wanted. I don't like the Humidity Control. It sprays out of the can all weird like wall texture from a can. Not sure why it sprays out that way but it tends to way my hair down. Please go back to the Weather Control.
Thanks
¿Le ha resultado útil?
Respuesta de Loreal:
hace 7 días
LeCare
Hi Frogger64! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience this change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
1 – 8 de 318 Reseñas
Reseñas
Reseña favorable más útil
5 de 5 estrellas.
Perfect freeze control
hace 8 años
I bought this and it s amazing because it does not leave withe spots on my hair and it’s like a hair spray and a conditioner at same time
8 personas han encontrado útil esta información
Mostrar reseñas:
Reseña crítica más útil
1 de 5 estrellas.
Hate it!
hace 3 años
This hairspray does the opposite of weather control. It makes my hair stiff and frizzy. Bring back Bold Conrol and get rid of this.
22 personas han encontrado útil esta información
Mostrar reseñas:
Imágenes y vídeos de clientes
Filtrar reseñas
- fórmula
- compra
- decepcionante
- devuelve
- precio
- satisfacción
- pegajoso
- longevidad
Calificación
Edad
Configuración regional
9 a 38 de 318 Reseñas.
9 – 38 de 318 Reseñas
Más recientes
Michigan
Reseña1
Votos0
EdadDe 45 a 54
1 de 5 estrellas.
Beyond Disappointed
hace 13 días
I echo what has been said. I've been a long-time loyal customer of this product, and the new formula is horrible. I recently bought a few cans and thought it was a bad batch. Bought another and turns out I wasted my money on what used to be a great product. You've lost another customer. I don't even know how this new formula made it through testing. Beyond disappointed. Onto another brand.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 10 días
LeCare
Hi there Bledsoe13! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience this change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
Texas
Reseña1
Votos0
EdadDe 45 a 54
1 de 5 estrellas.
Terrible bring back old brand
hace 13 días
the hair spray leaves your hair wet it does not do anything for me
¿Le ha resultado útil?
Respuesta de Loreal:
hace 10 días
LeCare
Hi Ferg! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience this change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
Wisconsin
Reseña1
Votos0
Edad65 o más
1 de 5 estrellas.
Bad formula change
hace 14 días
I’ve used this hairspray for many years. Because. The formula has changed and it sprays foamy, I will no longer buy this product. Also the last can I bought will not spray and there is half a can left. Not useable! I’m very disappointed with the changes. It used to be a good product. Not any longer!
¿Le ha resultado útil?
Respuesta de Loreal:
hace 11 días
LeCare
Hi. Thank you for reaching out to L'Oreal regarding the Lock It Weather Control Hairspray. We are sorry your results were not what you were expecting. We’d like to help! Please call us at 800-631-7358, M-F, 9am-5:30pm, ET and provide us with your case #47146645. Please have the product with you when you call. Looking forward to hearing from you!
Reseña1
Votos0
1 de 5 estrellas.
Poor
hace 14 días
I've used your weather control hairspray for years and years. Recently purchased new bottles. Horrible. Just horrible. Sprayed and looked like foam on my hair. Thought I had a bad batch- maybe bottles got too hot or damaged in transit. Purchased two more bottles at two different retailers. None work. Its awful. I'm four bottles in before I googled and realized I'm not the only one and that you've CHANGED the formula. WHY? Good grief Loreal. You've taken something wonderful and completely destroyed it. Want to send my four bottles back and get a refund. Where can I send?
¿Le ha resultado útil?
Respuesta de Loreal:
hace 11 días
LeCare
Hi. Thank you for reaching out to L'Oreal regarding the Lock It Weather Control Hairspray. We are sorry your results were not what you were expecting. We’d like to help! Please call us at 800-631-7358, M-F, 9am-5:30pm, ET and provide us with your case #47125764. Please have the product with you when you call. Looking forward to hearing from you!
Reseña1
Votos0
1 de 5 estrellas.
Waste of money
hace 15 días
I dislike the new formula. I’ve used for years and now I dislike it. Goes on too heavy and makes my hair feel like helmet head. Returning for another brand.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 12 días
LeCare
Hi Vicpoci! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience this change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Your feedback is appreciated and will be shared with others in our company for consideration.
Oklahoma City, OK
Reseña1
Votos0
Edad65 o más
1 de 5 estrellas.
Boo hiss zero
hace 16 días
What did you do to my fav hairspray (L’Oréal Lock It Weather control hairspray)? Change it back! I’ve since bought several other types of aerosol hairspray, and they have changed too! Ugh! It’s sprays on WET, which weighs down my hair, not to mention being messy! Please give us a choice! Why did you mess with something that worked?
¿Le ha resultado útil?
Respuesta de Loreal:
hace 12 días
LeCare
Hi Gemmy78! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience this change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
Reseña1
Votos0
EdadDe 45 a 54
1 de 5 estrellas.
Horrible...something changed and not for the bette
hace 16 días
I have a been a loyal user of this hair spray for years, it WAS the best. I have fine hair and this was the only product that didn't weigh it down but held great. All of that has changed and this is now the worse product. The spray comes out like a fire hose and at first I thought it was a bad can so I returned and purchased a new can, same thing. The spray is like water and I can't explain how it makes my hair feel but it is awful Unfortunately, I now have to shop another brand to find a great product.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 12 días
LeCare
Hi there! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience this change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Your feedback is appreciated and will be shared with others in our company for consideration.
New Albany, Ohio
Reseña1
Votos0
EdadDe 55 a 64
2 de 5 estrellas.
Miss Weatherproof old formula
hace 20 días
I’ve been using the Weather Contril Hairspray for many years and have loved it. My hair is curly to wavy and reacts to humidity by frizzing. The new Lick It Humidity Control Hairspray doesn’t hold a candle to the old formula it’s wetter and larger spray dampens down my style and doesn’t hold nearly as well. I’m disappointed that my favorite L’Oréal product have been reduced in quality and that the formula that worked so well for me (and that I recommended to friends) is not the same.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 12 días
LeCare
Hi Paul! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience this change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Your feedback is appreciated and will be shared with others in our company for consideration.
Monmouth Junction NJ
Reseña1
Votos0
EdadDe 55 a 64
1 de 5 estrellas.
New improved product NOT great at all!
hace 21 días
This was my favorite hair spray for years. They changed the product and the nozzle. It's very wet and mostly water now and sprays out terribly. Can't even use anymore. Had to change to another brand. Very disappointing.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 19 días
LeCare
Hi Corie! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience this change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
Reseña1
Votos0
1 de 5 estrellas.
Severely declined product
hace 21 días
I used this product for many years. The last couple of years the product quality has declined severely. It spits the spray out and is just junk now.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 21 días
LeCare
Hi Disappointed. Thank you for reaching out to L'Oreal regarding the Lock It Weather Control Hairspray. We are sorry your results were not what you were expecting. We’d like to help! Please call us at 800-631-7358, M-F, 9am-5:30pm, ET and provide us with your case #47004631. Please have the product with you when you call. Looking forward to hearing from you!
Reseña1
Votos0
1 de 5 estrellas.
Bring Back the Old Can of Lock-It Hairspray
hace 21 días
fI have used this hairspray for years and absolutely loved it up until recently. It now has a wet, sticky feeling when sprayed. I purchased more thinking it was something wrong with the can, but its not. I noticed the can I love is called Lock-It Weather Control Hairspray and the new look is Lock-It Humidity Control Hairspray. Lots of money and cans waisted trying to figure this out. I cant find the "Weather" anywhere. I even ordered on Amazon and it clearly shows the "Weather" can on the picture, but was "Humidity" when it arrived. Please change back to the original hairspray. The new is terrible.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 19 días
LeCare
Hi there. We hear you, and we are so sorry that our new LOCK IT Humidity Control Hairspray fell short. We know how frustrating it is when a product you love changes, especially when it leaves your hair feeling wet and sticky.
The original LOCK IT Weather Control has been discontinued, and we have shared your feedback about the new formula's texture directly with our product team. Since you spent money trying to find the original and had to discard the new cans, we want to make this right. Please call us at 1-800-322-2036 where one of our agents will be happy to assist you.
Reseña1
Votos0
1 de 5 estrellas.
ZERO STARS GIVE US BACK WEATHER CONTROL
hace 21 días
PLEASE go back to the previous formula. The new version is worthless!!! It is terrible! NOTHING like the WEATHER CONTROL!!!!! I can see I am not the only one who thinks so. I would not even give this product one star if that was possible. LISTEN TO YOUR CUSTOMERS!!!!!
¿Le ha resultado útil?
Respuesta de Loreal:
hace 19 días
LeCare
Hi there. Thank you for your candid feedback on Lock It Weather Control Hairspray. We are incredibly sorry for your disappointment with our new formula and that you miss the original Weather Control. We absolutely listen to our customers, and we are sharing your comments directly with our product team. We want to make this right—please call us at 1-800-322-2036.
Indiana
Reseña1
Votos0
EdadDe 55 a 64
1 de 5 estrellas.
Noooooooo
hace 22 días
What have you done?? Why would you change the formula? I bought 3 different cans thinking I got a bad batch. My hair has looked terrible! I did find one can that didn’t spray out like a garden hose full of foam. I’m using it sparingly. Please go back to the old formula!!!
¿Le ha resultado útil?
Respuesta de Loreal:
hace 19 días
LeCare
Hi Moochie! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience this change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
Lexington, Kentucky
Reseña1
Voto1
Edad65 o más
1 de 5 estrellas.
Hate the New Version
hace 26 días
I was a happy, loyal, longtime user until the recent formula change. The new “Humidity Control” version that is made in Canada is nothing like the old “Weather Control” version. Please, please go back to the alcohol-based product. The water-based formula is useless. How can spray guard against the ill effects of humidity by adding more water to your hairstyle? Doesn’t make sense to me.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 25 días
LeCare
Hi. Thank you for reaching out to L'Oreal regarding the Lock It Humidity Control Hairspray. We are sorry your results were not what you were expecting. We’d like to help! Please call us at 800-631-7358, M-F, 9am-5:30pm, ET and provide us with your case #46947899. Please have the product with you when you call. Looking forward to hearing from you!
Reseña1
Votos0
1 de 5 estrellas.
Awful
hace 27 días
I was purchasing mine of Amazon. I blasted them thinking the seller was putting water in it as I purchased several cans and it continued. Than I purchased in a store same thing water which makes my hair look wet after it dries plus I cannot even get a brush through it. I ended up throwing them all away. I kept thinking I had just got a bad batch. Hate to know how many cans I bought and threw away,
¿Le ha resultado útil?
Respuesta de Loreal:
hace 25 días
LeCare
Hi Wet hair Look. Thank you for reaching out to L'Oreal regarding the Lock It Weather Control Hairspray. We are sorry your results were not what you were expecting. We’d like to help! Please call us at 800-631-7358, M-F, 9am-5:30pm, ET and provide us with your case #46947452. Please have the product with you when you call. Looking forward to hearing from you!
Reseña1
Voto1
EdadDe 55 a 64
1 de 5 estrellas.
Not a good product with the change in formula
hace 27 días
I have been buying the L'oreal Lock It hairspray for years and loved it until recently when the formula changed. It is terrible, wet, heavy useless. I really hope L'oreal returns to the original formula.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 27 días
LeCare
Hi there! Thank you for your years of loyalty, and we are so sorry for this disappointing experience with Lock It Weather Control Hairspray. We have shared your feedback about the formula feeling wet and heavy directly with our Product Development team.
Please reach out to our team at 1-833-856-7325 so we can make this right. Thank you for helping us improve!
PA
Reseña1
Votos5
EdadDe 55 a 64
1 de 5 estrellas.
Big mistake!
hace 27 días
I, like everyone else, is extremely disappointed that our most loved hairspray has been ruined. I noticed the change during a deep freeze we had here in PA and I thought maybe the temperatures were ruining the arriving stock. 3 cans later and the reviews online tells me that you changed the formula and you made a big mistake. PLEASE return to the original formula. This product is unusable now because it basically blows white foam on your hair and the nozzle is constantly clogged. Why in the world would you release this????
¿Le ha resultado útil?
Respuesta de Loreal:
hace 25 días
LeCare
Hi. Thank you for reaching out to L'Oreal regarding the Lock It Weather Control Hairspray. We are sorry your results were not what you were expecting. We’d like to help! Please call us at 800-631-7358, M-F, 9am-5:30pm, ET and provide us with your case #46947441. Please have the product with you when you call. Looking forward to hearing from you!
Reseña1
Votos3
1 de 5 estrellas.
Humidity Control is NOT the same as WeatherControl
hace 27 días
The Lock It Weather Control was my all-time favorite hairspray. "WAS". I live in a very hot, humid climate, and this was the only hairspray that held my hairstyle without feeling sticky or heavy. After being unable to find Weather Control, the Humidity Control was my only option. Surely it's the same great product, right? WRONG. It is HORRIBLE. The spray is clumpy and leaves drops on your hair. It does not hold, even for 30 minutes. So sad and disappointed. Please go back to the Weather Control formula.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 27 días
LeCare
Hi there! Thank you for taking the time to share your feedback on Lock It Weather Control Hairspray. Your detailed comments about the clumpy spray pattern and the lack of hold in hot, humid climates have been shared directly with our Product Development team.
Reseña1
Voto1
1 de 5 estrellas.
L'Oreal, please fix this!
hace 27 días
Used to be great. Now it's like glue: the nozzle clogs, comes out hugely thick, sticky and wet and pushes fine hair into strange patterns.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 27 días
LeCare
Hi there, we're so sorry to hear about your experience with our Lock It Weather Control Hairspray. We'd like to make this up to you, please call us at 1-833-856-7325 where an agent would be happy to assist you.
Houston, Texas
Reseña1
Votos0
EdadDe 55 a 64
1 de 5 estrellas.
Don’t buy it!
hace 28 días
Something is wrong with the actual sprayer, it steams out of the can and down my arm. I have cleaned the hole and that didn’t help.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 27 días
LeCare
Hello! We are so sorry with your disappointing experience with our Lock It Weather Control Hairspray. We'd like to make this up to you, please call us at 1-833-856-7325 M-F 9AM-5:30PM EST.
Bend Oregon
Reseña1
Votos3
EdadDe 45 a 54
1 de 5 estrellas.
Once great product is now HORRIBLE
hace 29 días
This was my favorite hairspray for YEARS, and it’s been ruined. The new formula is horrible. It sprays out in a wet sloppy mess ruining my hair after I’ve blown it out. I’ve bought 8 cans thinking I just had a bad “batch” and each can has been awful. I’m so disappointed and I’ve stopped spending money on this product. L’Oréal also changed my favorite hair color formula and that’s horrible now as well. Do better L’Oréal!
¿Le ha resultado útil?
Respuesta de Loreal:
hace 21 días
LeCare
Hi. Thank you for reaching out to L'Oreal regarding the Lock It Weather Control Hairspray. We are sorry your results were not what you were expecting. We’d like to help! Please call us at 800-631-7358, M-F, 9am-5:30pm, ET and provide us with your case #46908514. Please have the product with you when you call. Looking forward to hearing from you!
Reseña1
Votos3
EdadDe 45 a 54
1 de 5 estrellas.
Awful! Once my absolute favorite... its a shame
hace un mes
Thank goodness I am not the only one! I thought I was going crazy buying different bottles of this hairspray from different locations, hoping to find my good bottle again! Apparently they changed something and its awful! I have been using this for years...years... and now I am scrambling to find a hairspray that actually holds! Why would you change anything to this perfect formula and bottle? Spray gets clogged, soaks hair, is horribly sticky, clumpy...its just awful now! Please go back to the original and LABEL the new bottles with original formula or something! So disappointed... bye Loreal...need to find something that holds ... this doesn't anymore. You ruined a perfect product...
¿Le ha resultado útil?
Respuesta de Loreal:
hace un mes
consumer care center
Hi Lilblondie12874, we hear you loud and clear, and we want to apologize for the frustration and disappointment this has caused you! It is so incredibly hard when a product that was absolutely perfect for your hair gets changed, leaving you scrambling to find a replacement. You shouldn’t have to deal with a clogged nozzle, sticky clumps, or a spray that wet-soaks your style instead of keeping it perfectly in place. Your feedback is incredibly valuable to us, and we are escalating your comments directly to our quality control and formulation teams so they know exactly how much the original formula and spray nozzle are missed. If you would like to speak to us directly about your recent purchase, give us a call @ 800-631-7358 9 AM to 5:30 PM ET M – F
Cottage grove, mn
Reseña1
Votos3
EdadDe 35 a 44
1 de 5 estrellas.
What happened
hace un mes
This went from being my go-to hairspray for years to something I cannot stand using. My hair is crunchy. It falls flat as if the humidity is 95%. The spray nozzle changed and now clogs or sprays large drops versus a mist. Please go back to the old formula!
¿Le ha resultado útil?
Respuesta de Loreal:
hace un mes
LeCare
Hi Emily, we're sorry to hear your disappointment with our Lock It Weather Control Hairspray. We want to make this right for you, please call us at 1-800-322-2036 available M-F 9AM-5:30PM EST.
Chicago
Reseña1
Votos3
EdadDe 25 a 34
1 de 5 estrellas.
So disappointed in the change in formula
hace un mes
I’ve been an avid user and recommender of this hairspray for years after discovering how well it worked in humid Florida. The change in formula has left my friends and I devastated. The spray now comes out in wet clumps and completely ruins my finished hair. I’ll be returning 8 bottles today. I thought it might have been a defect but it’s definitely a change in formula.
¿Le ha resultado útil?
Respuesta de Loreal:
hace un mes
LeCare
Hi Kyle! We are so sorry to hear about your experience with our Lock It Weather Control Hairspray. We want to make this right, please call us at 1-800-322-2036 M-F 9AM - 5:30PM.
Reseña1
Votos2
1 de 5 estrellas.
Terrible change to a once great hairspray
hace un mes
Worst change to product ever. Feels like a fire hose. Disgusting wetness all over me and my bathroom. Hate the changes. Will NEVER BUY AGAIN. Have been a user of the product for at least 15 years. ABSOLUTELY TERRIBLE. DO NOT BUY.
¿Le ha resultado útil?
Respuesta de Loreal:
hace un mes
LeCare
Hi Tulip, thank you for your 15 years of loyalty, and we are incredibly sorry for this frustrating experience. lease reach out to our consumer care team directly so we can assist you at 1-800-322-2036 available Monday - Friday 9:00 AM - 5:30 PM ET.
Delaware
Reseña1
Votos2
EdadDe 55 a 64
1 de 5 estrellas.
New formula is horrible
hace un mes
Horrible
The new formula comes out, wet, clumpy foamy
I will never buy this again
¿Le ha resultado útil?
Respuesta de Loreal:
hace un mes
LeCare
Hi there, we are sorry to hear the experience you had with our Lock It Weather Control Hairspray. Coming out clumpy does not sound right. We want to make this up to you, please call us at 1-800-322-2036 available M-F 9AM-5:30PM.
Georgia
Reseña1
Votos2
Edad65 o más
1 de 5 estrellas.
Great FIRST impressions. Not lately.
hace un mes
I have used the Lock It hair spray for quite a while and have loved it. The last three cans I have purchased, all from different retailers, have changed from a great holding fine mist to an uncontrolled thick spray of globs of hair spray. It goes everywhere from the walls to the floor of the bathroom as well as all over my clothes. Has the nozzle been changed? The last 3 cans I purchased have all gone into the trashcan, unused. Please tell me that they were all faulty nozzles and that the hairspray will return to the great quality that I have previously purchased in the past.
¿Le ha resultado útil?
Respuesta de Loreal:
hace un mes
LeCare
Hi there - We are incredibly sorry to hear about your experience with your last three cans of our Lock It Weather Control Hairspray. Having a beloved, reliable product suddenly switch from a fine mist to throwing heavy "globs" all over your bathroom and clothes is understandably incredibly frustrating, and we completely understand why you are disappointed. We'd like to make this right, please call us at 1-800-322-2036 available M-F 9AM-5:30PM EST.
Reseña1
Votos3
1 de 5 estrellas.
What did you do too the formula?
hace un mes
I have been using this product for years and have loved it! I have very fine hair and the anti-humidity spray has been perfect for my hair. The past two or three bottles I thought were defective. The nozzle seemed to have sprayed all over the place and it was like spraying water on my hair. It weighed my style almost flat. I am so disappointed in L’Oréal for changing the formula and neglecting to label it as such on the bottles. Labeling it would have prevented me from purchasing three different bottles of the same formula. Ì will be looking for a replacement.
¿Le ha resultado útil?
Respuesta de Loreal:
hace un mes
LeCare
Hi DeeDee, Thank you for your years of loyalty, and we are truly sorry for this disappointing experience. Please reach out to our consumer care team directly at 1-800-322-2036 available M-F 9AM-5:30PM EST, so we can make this right and replace these bottles for you!
Reseña1
Votos3
1 de 5 estrellas.
Hairspray was great until they changed the formula
hace un mes
I absolutely loved this hairspray until something changed. At first, I thought I had received a defective can with a faulty nozzle, so I purchased another one. Unfortunately, the second can had the exact same issue.
Instead of the fine mist it used to deliver, it now sprays out far too much product at once. The spray goes all over my shoulders and leaves everything feeling sticky. The liquid foams up in the little hole when you spray it. This obviously wasn't tested. The formula and application were perfect before, which is why I'm so disappointed.
Why change something that worked so well? I've now wasted money on two cans and am left searching for a replacement. Please change it back!!!!!
¿Le ha resultado útil?
Respuesta de Loreal:
hace un mes
consumer care center
Hi. Thank you for reaching out to L'Oreal regarding the Lock It Weather Control Hairspray. We are sorry your results were not what you were expecting. We’d like to help! Please call us at 800-631-7358, M-F, 9am-5:30pm, ET and provide us with your case #46804616. Please have the product with you when you call. Looking forward to hearing from you!
Hershey, PA
Reseña1
Votos3
EdadDe 55 a 64
1 de 5 estrellas.
Hate the new formula!
hace un mes
I'm just going to pile on to the many other reviews that are complaining about the new formula. I have been using this product for years and loved it! When I first use the new can, I thought it was the nozzle, but I still had my old can and switched to the old one I knew worked. Still the spray was too wet and left visible droplets all over my hair, face, arms, and shoulders. Yuck! I will not buy this again until I see something on front of pack that says this is back to the original formula. You obviously didn't do any home use testing with this new formulation.
¿Le ha resultado útil?
Respuesta de Loreal:
hace un mes
LeCare
Hi there! Thank you for sharing your feedback on Lock It Weather Control Hairspray. We will be sure to pass this along to our team for consideration.
9 – 38 de 318 Reseñas
