Hi Michy! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience this change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
Reseñas
Reseña favorable más útil
5 de 5 estrellas.
Perfect freeze control
hace 8 años
I bought this and it s amazing because it does not leave withe spots on my hair and it’s like a hair spray and a conditioner at same time
8 personas han encontrado útil esta información
Mostrar reseñas:
Reseña crítica más útil
1 de 5 estrellas.
Hate it!
hace 3 años
This hairspray does the opposite of weather control. It makes my hair stiff and frizzy. Bring back Bold Conrol and get rid of this.
22 personas han encontrado útil esta información
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1 a 8 de 335 Reseñas.
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Reseña1
Votos0
EdadDe 45 a 54
1 de 5 estrellas.
Went from love it to leave it!
hace 9 horas
I’ve purchased three different cans from different retailers and they’re all equally awful! The main issue I have is that it’s no longer a fine mist spray. It’s now like topping your hairstyle off with a garden hose!! It’s heavy and wet and your clothes even get a nice soak. I’ve used this exact hairspray for YEARS and am now on the hunt for something new.
¿Le ha resultado útil?
Louisville KY
Reseña1
Votos0
Edad65 o más
1 de 5 estrellas.
The spray nozzle is not working correctly!
hace un día
I have loved this hairspray for years. In the last 2 months 3 cans of the hairspray the nozzle puts out a heavy spray rather than a light mist??? Did you change the nozzle? I cannot use this. It makes my hair a sticky mess. I bought one and thought something was defective so continued to buy 2 more and the same thing keeps happening! You need to look into this and find out what is wrong!
¿Le ha resultado útil?
Respuesta de Loreal:
hace 10 horas
LeCare
Hi Angela! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience the change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration. For further assistance, please reach us at 1-800-631-7358, M-F, 9-5, ET., and provide case #47833006 when you call.
Reseña1
Votos0
1 de 5 estrellas.
Terrible now that it has changed
hace 7 días
I have used this hairspray for years. Hands down the best I have ever used, but now they have changed something in the hairspray and it is awful. I have bought several cans thinking that maybe just one can was bad, but they all are. I wj not be buying this anymore, and I hate that because it was great at one time. I know so many people that had said the same thing. Why don’t want to change something that was great to begin with?
¿Le ha resultado útil?
Respuesta de Loreal:
hace 3 días
LeCare
Hi Pamshair! Thank you for your honest feedback about Lock It Humidity Control Hairspray. We are sorry to hear that the most recent cans didn't meet your expectations, and we truly appreciate you sharing your experience with us. We take consumer feedback very seriously and will gladly pass your comments along to our product development team.
While we actively work to improve this concern, if you are looking for a light mist with a strong hold and humidity resistance, we would love for you to try Elnett Classic Hairspray.
If you have any additional questions or need further assistance with cans that are not working, please don't hesitate to reach out at 800-631-7358 anytime Monday-Friday 9AM - 5:30PM EST. You may provide the agent answering your call with the case number 47783006. Thank you for your continued support!
California
Reseña1
Votos0
Edad65 o más
1 de 5 estrellas.
Used to be great! Not anymore.
hace 10 días
I have used this hairspray for at least ten years, maybe even 15! And my long hair has been the envy of many women. But suddenly this stuff changed recently. It’s now heavy and wet and drags my poofy hair way down heavy and flat. And the nozzle foams and clogs up on all the cans. I bought a different, more expensive hairspray today. Sadly I have several cans of this that I can do nothing with but throw away. L’Oréal, you messed up. If you fix it please let us know.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 7 días
LeCare
Hi there! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience the change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
Florida
Reseña1
Votos0
EdadDe 55 a 64
1 de 5 estrellas.
Used to be goon, now is terrible
hace 11 días
I’ve used this product for years, unfortunately they have changed the formula and I will not be buying anymore. I thought the bottle was defective and bought more. Now I have 4 that I will be returning. The spray is aggressive and it feels like spraying water on my hair. So disappointed in this new formula. Please go back to the original formula.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 7 días
LeCare
Hi Tami! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience the change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
Reseña1
Votos0
1 de 5 estrellas.
Horrible Revised Product
hace 11 días
I have been a loyal user of this product for years, performed very well and highly satisfied. Unfortunately, I will be switching brands. The current product is horrific for multiple reasons. The dispenser was changed perhaps in an effort to use more product at a time? The product now shoots out of the sprayer like a fire hose, leaving hair wet and stringy looking! The heavy foamy spray dries to a greasy shine with fly away hair sticking out because the spray is so heavy. As a loyal user, I recently purchased 8 cans that are all of NO use to me at this time. This is now a horrible product and what a shame, it was not broke!
¿Le ha resultado útil?
Respuesta de Loreal:
hace 10 días
LeCare
Hello! Thank you for sharing your feedback on our Lock It Weather Control Hairspray. We are so sorry to hear about your disappointing experience with the new dispenser and formula after years of loyalty.
We take packaging and performance issues very seriously and will share your comments directly with our quality and development teams. Please feel free to reach out to us at 1-800-322-2036. We'd be happy to assist you with your recent purchase!
Reseña1
Votos0
1 de 5 estrellas.
Unusable
hace 19 días
I was going to leave a review to complain that the spray nozzle on Lock It hairspray was defective, but after reading the reviews I realize you changed the formula. I am so disappointed with the new hairspray. I have 2 cans I can not use because it shoots out globs of hairspray. It is awful!! You have lost me as a customer.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 16 días
LeCare
Hello, We are sorry to hear about your experience and would like to help! Please call L'Oréal @ 1-800-322-2036 M-F 9:00am-5:30pm EST. We look forward to speaking to you!
Reseña1
Votos0
1 de 5 estrellas.
Terrible upgrade
hace 21 días
The past 3 bottles I have purchased blow out white clumps versus a fine mist. This was previously my go to but will have to look for something better.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 18 días
LeCare
Hi Goddess! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience the change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
1 – 8 de 335 Reseñas
Reseñas
Reseña favorable más útil
5 de 5 estrellas.
Perfect freeze control
hace 8 años
I bought this and it s amazing because it does not leave withe spots on my hair and it’s like a hair spray and a conditioner at same time
8 personas han encontrado útil esta información
Mostrar reseñas:
Reseña crítica más útil
1 de 5 estrellas.
Hate it!
hace 3 años
This hairspray does the opposite of weather control. It makes my hair stiff and frizzy. Bring back Bold Conrol and get rid of this.
22 personas han encontrado útil esta información
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9 a 38 de 335 Reseñas.
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Reseña1
Votos0
1 de 5 estrellas.
New formula is terrible
hace 23 días
I’ve used this product for years, unfortunately they have changed the formula and I will not be buying anymore. The spray is aggressive and it feels like spraying water on my hair. So disappointed in this new formula. Please go back to the original formula.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 22 días
LeCare
Hi Lala! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience the change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
Reseña1
Votos0
1 de 5 estrellas.
You ruined it!
hace 24 días
I've been using this hairspray for years. I recently bought a new can and was taking it back to CVS today to exchange because I thought the spray nozzle was defective. I'm glad I looked at the CVS reviews for this hairspray, because I see you have reformulated it and nobody likes it anymore. I'll be returning it rather than exchanging it. This makes me so sad that you did this and now I have to look for a new brand.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 18 días
LeCare
Hi Stormet54! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience the change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
Reseña1
Votos0
1 de 5 estrellas.
Save your money
hace 29 días
The old formula was great, the new change is awful. Ive wasted money thinking it was a bad batch and learned the formula was changed. Please change this back. Used it for years now it sprays out like oven cleaner and is just as bad
¿Le ha resultado útil?
Respuesta de Loreal:
hace 29 días
LeCare
Hi Lorim! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience the change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
Fort Worth, TX
Reseña1
Votos0
Edad65 o más
1 de 5 estrellas.
No longer holds
hace un mes
I thought it was my imagination, so I bought this 2 more times. But this formerly awesome product no longer holds my hair in place. It seems to blow air around and my hair o it's flat before I even get to work. I'm so sad, L'Oreal. You should have told us you changed the formula.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 30 días
LeCare
Hi there! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience the change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
Reseña1
Voto1
EdadDe 45 a 54
1 de 5 estrellas.
It now sucks!
hace un mes
I've used and loved this hairspray for years but the last two cans I've bought are terrible! I don't know if they've changed the formula or nozzle or both, but it spays out way too agressively, which makes my hair wet & sticky & weighs it down because I can't control the amount I'm getting...it just blasts out of the can. I hate it now but have loved it for years! The first can I bought since the apparent change, I thought the nozzle was just defective because it would bubble up by the opening and not really spray correctly but the 2nd can I bought I can tell there is clearly been a change, for the worse. If it's not changed back to how it used to be, I will need to find a new hairspray, which sucks because I've loved and used this one for years. Sadly, it's no longer good hairspray.
¿Le ha resultado útil?
Respuesta de Loreal:
hace un mes
LeCare
Hi Julie! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience this change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
Ohio
Reseña1
Votos2
Edad65 o más
1 de 5 estrellas.
Inferior
hace un mes
The last 2 cans have been faulty. One sprayed out like a fire hose covering everything but my hair. The other wouldn’t spray at all. What has happened to this product? I have used it for years but no more.
¿Le ha resultado útil?
Respuesta de Loreal:
hace un mes
LeCare
Hi Susz! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience this change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
Reseña1
Votos2
1 de 5 estrellas.
New formula is a bad formula
hace un mes
I used to love the Loreal humidity control hairspray. The new formula is horrible. It comes out wet and sprays all over the place as if it were clogged. when you finish spraying your hair it looks plastered from the thick spray. I thought I had just bought a couple of bad cans but from comments I have read everyone sees it is terrible. I had been using this for about 7 years and looking for something else.
¿Le ha resultado útil?
Respuesta de Loreal:
hace un mes
LeCare
Hi Nae2026! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience this change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
Reseña1
Votos3
1 de 5 estrellas.
Unusable.
hace un mes
I have ordered this hairspray for years. The new formula is awful. It comes out like rain droplets. I have 4 unused cans because of my subscription, hoping the next bottle would be good, it is NOT! Please go back to the original formula.
¿Le ha resultado útil?
Respuesta de Loreal:
hace un mes
LeCare
Hi DBgirl! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience this change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
St. Charles Mo
Reseña1
Voto1
EdadDe 45 a 54
1 de 5 estrellas.
This used to be my go to product. Won't buy again.
hace un mes
The new formula doesn't spray correctly. I've bought several cans thinking it was a bad batch to find out they are all bad. Won't be purchasing again.
¿Le ha resultado útil?
Respuesta de Loreal:
hace un mes
LeCare
Hi there! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience this change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
Reseña1
Voto1
1 de 5 estrellas.
Splatters, beaded sticky mess
hace un mes
Reading recent reviews, it seems this company still hasn't went back to the old formula that everyone was happy with when it comes to the Loreal Lockit line's Humity Control hairspray, even after getting horrible feedback. It seems many of us thought we had a one can defect. But no, its every can we purchase. I had written to this company months ago and found out that the formula changed. They did send me 3 coupons for replacement to buy something else.
I can not understand how this product got past any testing. It messes up your hair to a point you need to remove it by washing it out, or go about your day with a sticky beaded looking mess on your head. Why lose customers? For those reading this...you can still find the Loreal Quick Dry variety online through Amazon, and it still works great...but is less combable as the old formula of the humidity resistant one. But the formula is still the same. Thank god. I do not understand why the Loreal site does not have it for sale though. Its their product! Unfortunately whoever is selling the Loreal lockit Quick Dry formula elsewhere online...its very marked up. $17 for one can as of today.
Please Loreal....explain why this product reached the shelf, when the new formula sprays on like a wet sticky visibility beaded mess. And please explain why you do not sell the Quick Dry on your site.
¿Le ha resultado útil?
Respuesta de Loreal:
hace un mes
LeCare
Hi Vic24! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience this change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
Reseña1
Voto1
1 de 5 estrellas.
Lock it hairspray is now poor quality
hace un mes
This was my go to hairspray. It seems the formula has changed and it is terrible. It’s wet and gloppy and weighs your hair down. I have three cans that I can’t use. I’m so disappointed. Please change the formula back.
¿Le ha resultado útil?
Respuesta de Loreal:
hace un mes
LeCare
Hi LouAMc! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience this change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
Reseña1
Votos2
1 de 5 estrellas.
Terrible
hace un mes
The original humity spray worked wonderful. This new version is awful. It is wet and weighs down the hair. I used to use the original formula to work with my hair and build up volume. You cannot do that with this new version. If this is how the formula is going to stay then L’Oreal has just lost a customer and I’m sure they’ll be many more.
¿Le ha resultado útil?
Respuesta de Loreal:
hace un mes
LeCare
Hi there! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience the change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
Respuesta de Loreal:
hace un mes
LeCare
Hi Rocky! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience the change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
Washington
Reseña1
Voto1
Edad65 o más
1 de 5 estrellas.
Bad spray:(!
hace un mes
Like the other reviews the spray comes out wet with bubbles, it sucks!! Every can is the same!! I have tried to replace the spray piece I have tried to clean it out but no luck your formula changed what a bummer!!! Disappointed to say the least!! I have used this forever!! No more!!
¿Le ha resultado útil?
Respuesta de Loreal:
hace un mes
LeCare
Hi Vicala! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience the change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
Reseña1
Voto1
1 de 5 estrellas.
Horrible product reformulation
hace un mes
I also have 5 barely used cans of this in my cabinet because I thought they were defective. This WAS one of the only hairsprays that I can use because of my difficult type 1A hair. Now it looks like I got stuck in the rain, the droplets are big and heavy and wet. Gone is the fine mist that your loyal customers loved. Guess quality isn’t important to big companies anymore. The least you could have done is cheapen the price since you’ve cheapened the product. Also advertising a formula change on the bottle for full transparency.
¿Le ha resultado útil?
Respuesta de Loreal:
hace un mes
LeCare
Hi Bella! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience the change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
Reseña1
Voto1
EdadDe 55 a 64
1 de 5 estrellas.
Used to be Great- NOW Horrible
hace un mes
The last 5 bottles I have purchased have been terrible. The product comes out "wet". Leaving your hair wet with bubbles on it. I have soaked the sprayer and nothing changes. I have used this product for over 5 years so you can imagine my disappointment with this ongoing problem. I would not recommend this product to anyone.
¿Le ha resultado útil?
Respuesta de Loreal:
hace un mes
LeCare
Hi DdJj! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience this change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
Reseña1
Voto1
1 de 5 estrellas.
Very poor.
hace un mes
I have been using this hairspray for years and absolutely loved it!! The last bottle I purchased seemed different and created sticky wet hair and no hold. I thought it was just that one bottle so bought another one and had the same result. I then asked Google AI that confirmed that the formula indeed has changed and that water is now the first ingredient instead of alcohol. That explains it and I am really upset with this new formula as I can no longer use this spray. Please, please change it back.
¿Le ha resultado útil?
Respuesta de Loreal:
hace un mes
LeCare
Hi ranya! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience this change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
Reseña1
Votos0
2 de 5 estrellas.
Dont like your new version
hace un mes
So I was wondering why recently I have not been able to get the Weather Control Hairspray when ordering online or even checking stores. I see in one of your responces in the reviews that you discontinued my favorite. I tell you that I am really bummed about that. I have been using this one for years. very hard to find a good hairspray that keeps my hair in control. I used to order from Walmart and they kept giving me the Humidity Control so I switched back to ordering from Amazon but the last time they sent me the Humidity control. They refunded me because It was not what I wanted. I don't like the Humidity Control. It sprays out of the can all weird like wall texture from a can. Not sure why it sprays out that way but it tends to way my hair down. Please go back to the Weather Control.
Thanks
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Respuesta de Loreal:
hace un mes
LeCare
Hi Frogger64! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience this change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
Michigan
Reseña1
Voto1
EdadDe 45 a 54
1 de 5 estrellas.
Beyond Disappointed
hace un mes
I echo what has been said. I've been a long-time loyal customer of this product, and the new formula is horrible. I recently bought a few cans and thought it was a bad batch. Bought another and turns out I wasted my money on what used to be a great product. You've lost another customer. I don't even know how this new formula made it through testing. Beyond disappointed. Onto another brand.
¿Le ha resultado útil?
Respuesta de Loreal:
hace un mes
LeCare
Hi there Bledsoe13! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience this change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
Texas
Reseña1
Votos0
EdadDe 45 a 54
1 de 5 estrellas.
Terrible bring back old brand
hace un mes
the hair spray leaves your hair wet it does not do anything for me
¿Le ha resultado útil?
Respuesta de Loreal:
hace un mes
LeCare
Hi Ferg! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience this change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
Wisconsin
Reseña1
Voto1
Edad65 o más
1 de 5 estrellas.
Bad formula change
hace un mes
I’ve used this hairspray for many years. Because. The formula has changed and it sprays foamy, I will no longer buy this product. Also the last can I bought will not spray and there is half a can left. Not useable! I’m very disappointed with the changes. It used to be a good product. Not any longer!
¿Le ha resultado útil?
Respuesta de Loreal:
hace un mes
LeCare
Hi. Thank you for reaching out to L'Oreal regarding the Lock It Weather Control Hairspray. We are sorry your results were not what you were expecting. We’d like to help! Please call us at 800-631-7358, M-F, 9am-5:30pm, ET and provide us with your case #47146645. Please have the product with you when you call. Looking forward to hearing from you!
Reseña1
Voto1
1 de 5 estrellas.
Poor
hace un mes
I've used your weather control hairspray for years and years. Recently purchased new bottles. Horrible. Just horrible. Sprayed and looked like foam on my hair. Thought I had a bad batch- maybe bottles got too hot or damaged in transit. Purchased two more bottles at two different retailers. None work. Its awful. I'm four bottles in before I googled and realized I'm not the only one and that you've CHANGED the formula. WHY? Good grief Loreal. You've taken something wonderful and completely destroyed it. Want to send my four bottles back and get a refund. Where can I send?
¿Le ha resultado útil?
Respuesta de Loreal:
hace un mes
LeCare
Hi. Thank you for reaching out to L'Oreal regarding the Lock It Weather Control Hairspray. We are sorry your results were not what you were expecting. We’d like to help! Please call us at 800-631-7358, M-F, 9am-5:30pm, ET and provide us with your case #47125764. Please have the product with you when you call. Looking forward to hearing from you!
Reseña1
Votos0
1 de 5 estrellas.
Waste of money
hace un mes
I dislike the new formula. I’ve used for years and now I dislike it. Goes on too heavy and makes my hair feel like helmet head. Returning for another brand.
¿Le ha resultado útil?
Respuesta de Loreal:
hace un mes
LeCare
Hi Vicpoci! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience this change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Your feedback is appreciated and will be shared with others in our company for consideration.
Oklahoma City, OK
Reseña1
Voto1
Edad65 o más
1 de 5 estrellas.
Boo hiss zero
hace un mes
What did you do to my fav hairspray (L’Oréal Lock It Weather control hairspray)? Change it back! I’ve since bought several other types of aerosol hairspray, and they have changed too! Ugh! It’s sprays on WET, which weighs down my hair, not to mention being messy! Please give us a choice! Why did you mess with something that worked?
¿Le ha resultado útil?
Respuesta de Loreal:
hace un mes
LeCare
Hi Gemmy78! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience this change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
Reseña1
Voto1
EdadDe 45 a 54
1 de 5 estrellas.
Horrible...something changed and not for the bette
hace un mes
I have a been a loyal user of this hair spray for years, it WAS the best. I have fine hair and this was the only product that didn't weigh it down but held great. All of that has changed and this is now the worse product. The spray comes out like a fire hose and at first I thought it was a bad can so I returned and purchased a new can, same thing. The spray is like water and I can't explain how it makes my hair feel but it is awful Unfortunately, I now have to shop another brand to find a great product.
¿Le ha resultado útil?
Respuesta de Loreal:
hace un mes
LeCare
Hi there! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience this change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Your feedback is appreciated and will be shared with others in our company for consideration.
New Albany, Ohio
Reseña1
Votos0
EdadDe 55 a 64
2 de 5 estrellas.
Miss Weatherproof old formula
hace un mes
I’ve been using the Weather Contril Hairspray for many years and have loved it. My hair is curly to wavy and reacts to humidity by frizzing. The new Lick It Humidity Control Hairspray doesn’t hold a candle to the old formula it’s wetter and larger spray dampens down my style and doesn’t hold nearly as well. I’m disappointed that my favorite L’Oréal product have been reduced in quality and that the formula that worked so well for me (and that I recommended to friends) is not the same.
¿Le ha resultado útil?
Respuesta de Loreal:
hace un mes
LeCare
Hi Paul! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience this change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Your feedback is appreciated and will be shared with others in our company for consideration.
Monmouth Junction NJ
Reseña1
Votos0
EdadDe 55 a 64
1 de 5 estrellas.
New improved product NOT great at all!
hace un mes
This was my favorite hair spray for years. They changed the product and the nozzle. It's very wet and mostly water now and sprays out terribly. Can't even use anymore. Had to change to another brand. Very disappointing.
¿Le ha resultado útil?
Respuesta de Loreal:
hace un mes
LeCare
Hi Corie! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience this change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
Reseña1
Votos0
1 de 5 estrellas.
Severely declined product
hace un mes
I used this product for many years. The last couple of years the product quality has declined severely. It spits the spray out and is just junk now.
¿Le ha resultado útil?
Respuesta de Loreal:
hace un mes
LeCare
Hi Disappointed. Thank you for reaching out to L'Oreal regarding the Lock It Weather Control Hairspray. We are sorry your results were not what you were expecting. We’d like to help! Please call us at 800-631-7358, M-F, 9am-5:30pm, ET and provide us with your case #47004631. Please have the product with you when you call. Looking forward to hearing from you!
Reseña1
Votos0
1 de 5 estrellas.
Bring Back the Old Can of Lock-It Hairspray
hace un mes
fI have used this hairspray for years and absolutely loved it up until recently. It now has a wet, sticky feeling when sprayed. I purchased more thinking it was something wrong with the can, but its not. I noticed the can I love is called Lock-It Weather Control Hairspray and the new look is Lock-It Humidity Control Hairspray. Lots of money and cans waisted trying to figure this out. I cant find the "Weather" anywhere. I even ordered on Amazon and it clearly shows the "Weather" can on the picture, but was "Humidity" when it arrived. Please change back to the original hairspray. The new is terrible.
¿Le ha resultado útil?
Respuesta de Loreal:
hace un mes
LeCare
Hi there. We hear you, and we are so sorry that our new LOCK IT Humidity Control Hairspray fell short. We know how frustrating it is when a product you love changes, especially when it leaves your hair feeling wet and sticky.
The original LOCK IT Weather Control has been discontinued, and we have shared your feedback about the new formula's texture directly with our product team. Since you spent money trying to find the original and had to discard the new cans, we want to make this right. Please call us at 1-800-322-2036 where one of our agents will be happy to assist you.
Reseña1
Votos0
1 de 5 estrellas.
ZERO STARS GIVE US BACK WEATHER CONTROL
hace un mes
PLEASE go back to the previous formula. The new version is worthless!!! It is terrible! NOTHING like the WEATHER CONTROL!!!!! I can see I am not the only one who thinks so. I would not even give this product one star if that was possible. LISTEN TO YOUR CUSTOMERS!!!!!
¿Le ha resultado útil?
Respuesta de Loreal:
hace un mes
LeCare
Hi there. Thank you for your candid feedback on Lock It Weather Control Hairspray. We are incredibly sorry for your disappointment with our new formula and that you miss the original Weather Control. We absolutely listen to our customers, and we are sharing your comments directly with our product team. We want to make this right—please call us at 1-800-322-2036.
Indiana
Reseña1
Votos0
EdadDe 55 a 64
1 de 5 estrellas.
Noooooooo
hace 2 meses
What have you done?? Why would you change the formula? I bought 3 different cans thinking I got a bad batch. My hair has looked terrible! I did find one can that didn’t spray out like a garden hose full of foam. I’m using it sparingly. Please go back to the old formula!!!
¿Le ha resultado útil?
Respuesta de Loreal:
hace un mes
LeCare
Hi Moochie! Thank you for sharing how you feel about Lock It Humidity Control Hairspray. We apologize for the inconvenience this change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
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