Hello Susu. there! Thank you for reaching out about the ingredients found in the Telescopic Original Mascara. OOPS, it looks like there is an error on the webpage. We don't make this claim on the product packaging. We will let our interactive marketing team know! Be assured that the ingredients listed on the packaging are always correct for that specific product.
Reseñas
Reseña favorable más útil
5 de 5 estrellas.
Best Mascara
hace 8 años
I've been using this mascara for years, and it's the best. I've tried many of the more expensive name brand mascaras and they don't even compare to this one! It separates and lengthens without clumping. Makes my lashes look like falsies and I won't go out without my mascara on. Love Love Love this stuff!
33 personas han encontrado útil esta información
Mostrar reseñas:
Reseña crítica más útil
2 de 5 estrellas.
Super love the blue Telescopic Waterproof
hace 9 años
I'm so frustrated and disappointed that L'oreal discontinued the Telescopic Waterproof Mascara. It was my Holy Grail mascara for everyday wear. It was the most natural looking yet highly enhancing, no clumps, no smudges, and best of all the BRUSH. It's not like the new flexy ones on the telescopics right now. It was firm and was just the best shape and design. I can't find another mascara with the same brush. I'm so distressing over this.
33 personas han encontrado útil esta información
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- tubo
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1 a 8 de 1551 Reseñas.
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Reseña1
Votos0
5 de 5 estrellas.
I love it I been using it since 6th grade
hace 29 días
I slept in this mascara and then that morning I got into a bad car crash and cried all day and my mascara was still on I mist definitely recommend
Publicada originalmente en Telescopic Original Mascara Black Brown
¿Le ha resultado útil?
Chicago
Reseña1
Votos0
EdadDe 25 a 34
5 de 5 estrellas.
Amazing product!
hace un mes
LOVE the new cleaner formula! Please don’t change it back to what it was! So thrilled I can use this, and I no longer have sensitivity to it! 1000% recommend!
¿Le ha resultado útil?
Reseña1
Votos0
EdadDe 35 a 44
2 de 5 estrellas.
Used to be great, but now it smears so badly
hace un mes
This has been my go-to for years, but the formula has definitely changed recently. With the last couple tubes, it runs and smears under my eyes really badly within a couple hours. I never had that issue before. I tried switching to the waterproof version, but that one has the opposite problem -- it's so difficult to get off, even with lots of makeup remover, that I end up having to either leave some of it on or risk ripping out lashes trying to get it all off. The non-waterproof formula comes off much better (obviously), and it never used to run, so it was perfect. But now it smears so badly I can't even get through half a workday without getting raccoon eyes. I can see that tons of people have this same complaint. Time to listen, L'Oreal.
Publicada originalmente en Telescopic Carbon Black Mascara Carbon Black
¿Le ha resultado útil?
Respuesta de Loreal:
hace un mes
LeCare
Hello! Thank you for sharing your feedback on our Telescopic Original Lengthening Mascara in Carbon Black. We are sorry to hear that your recent experience has not been the same as it was with the formula you loved for so many years, and we understand how frustrating that must be. We have shared your comments regarding the smudging of the washable formula and the difficulty removing the waterproof version with our team for review. For the most up-to-date and accurate product information, we always recommend reviewing the ingredient list on the product packaging and on our website. We truly appreciate you taking the time to let us know and invite you to explore our other mascara options to discover the formula that best suits your needs with L'Oréal Paris.
Los Angeles
Reseña1
Votos0
Edad65 o más
1 de 5 estrellas.
DIFFERENT FORMULA - CLUMPY AND GUMMY! WAS GREAT!
hace un mes
You ABSOLUTELY changed the formula. Now it's just gummy and clumpy. Like many others stating this, it took me so long to find mascara that would work for me. Now I just don't know what to do. Why ruin a great thing? And to leave it on the market in the same packaging as though it was the same - THAT'S tantamount to theft. I want my money back for the last 3 that I purchased - as they have all been this inferior formulation. Of course I don't have the receipts - and you'll require that. You need to fix this and somehow apologize to all of us who have suffered through this irresponsible action.
¿Le ha resultado útil?
Respuesta de Loreal:
hace un mes
consumer care center
Hi there! We are deeply sorry for the frustration and disappointment you have experienced. It is incredibly discouraging to hear that a product you have trusted for so long no longer feels like the same high-quality mascara, and we take your feedback regarding the gummy and clumpy texture very seriously. Please know that we have shared your specific comments directly with our Quality Control and Research & Development teams for an urgent review of our current Telescopic Mascara production. We want to ensure that our iconic formulas maintain the exact performance our loyal community expects. While we understand you no longer have your receipts, your feedback is being formally logged as a priority report to help us investigate these consistency issues. We sincerely apologize for the disappointment and for the impact this has had on your daily routine. Thank you for your long-term loyalty and for being so honest with us—it is the only way we can work to make things right.
Reseña1
Votos0
1 de 5 estrellas.
Get a better wand
hace 2 meses
How long has it been since the lash gate incident?!! Long enough for yall to make a better wand!!! Love the mascara but the trash wand makes me not want to buy it.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 2 meses
consumer care center
Hi there. Thank you for reaching out about L'Oréal Telescopic Mascara. We are sorry to hear this mascara wand didn't work out for you. We recommend trying our L’Oréal Voluminous Panorama Washable Mascara. The ultimate tool for achieving thick, fanned-out lashes that make your eyes appear up to 1.4x bigger. No clumping, no smudging, no flaking—just beautifully dramatic lashes that last up to 24 hours. Your feedback is important to us and we will be sure to share it with our team.
Reseña1
Votos0
EdadDe 18 a 24
5 de 5 estrellas.
BEST MASCARA EVER
hace 2 meses
I have literally used this for 10 years now. It simply cannot be topped.
¿Le ha resultado útil?
Reseña1
Votos0
EdadDe 18 a 24
2 de 5 estrellas.
Not as effective
hace 2 meses
Used to be my holy grail mascara, people would always compliment my lashes and i’d recommend this mascara but for a while it hasn’t been working well then I heard it’s been reformulated please change it back
¿Le ha resultado útil?
Respuesta de Loreal:
hace 2 meses
LeCare
Hi User! Thank you for sharing how you feel about Telescopic Original Mascara. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is also valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
US
Reseña1
Votos0
Edad65 o más
1 de 5 estrellas.
Applicator wand breaks easily
hace 3 meses
I have used this product for years and liked it. However, recently I bought it and as soon as I opened it, the wand bent so I had to hold it on the thin shaft to apply it. Very awkward and messy. I bought another tube thinking that was a fluke and I would use the new wand once I finished the other tube. It has also broken after only a shot time. Two tubes of mascara wasted. I wanted to give you a zero rating. Very disappointing. Fix your product!
¿Le ha resultado útil?
Respuesta de Loreal:
hace 2 meses
consumer care center
Hi there AuntCat, we are truly sorry to hear about this and can certainly understand your frustration. To have two wands break in a row after years of being a loyal user is not the experience we want for you, and it certainly doesn't meet the quality standards we set for our mascaras. The Telescopic wands should be flexible and able to bend, however, the wands in your last 2 tubes certainly don’t measure up. We take reports of mechanical issues like this very seriously, as it helps us identify if there is a specific issue with a manufacturing batch. Thank you for your patience and for bringing this to our attention. If you would like to speak to us directly about your recent purchase, give us a call @ 800-322-2036 9 AM to 5:30 PM ET M – F
1 – 8 de 1551 Reseñas
Reseñas
Reseña favorable más útil
5 de 5 estrellas.
Best Mascara
hace 8 años
I've been using this mascara for years, and it's the best. I've tried many of the more expensive name brand mascaras and they don't even compare to this one! It separates and lengthens without clumping. Makes my lashes look like falsies and I won't go out without my mascara on. Love Love Love this stuff!
33 personas han encontrado útil esta información
Mostrar reseñas:
Reseña crítica más útil
2 de 5 estrellas.
Super love the blue Telescopic Waterproof
hace 9 años
I'm so frustrated and disappointed that L'oreal discontinued the Telescopic Waterproof Mascara. It was my Holy Grail mascara for everyday wear. It was the most natural looking yet highly enhancing, no clumps, no smudges, and best of all the BRUSH. It's not like the new flexy ones on the telescopics right now. It was firm and was just the best shape and design. I can't find another mascara with the same brush. I'm so distressing over this.
33 personas han encontrado útil esta información
Mostrar reseñas:
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- pared
- tubo
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9 a 38 de 1551 Reseñas.
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Tennessee
Reseña1
Votos0
EdadDe 45 a 54
5 de 5 estrellas.
Impressive and the one for me
hace 3 meses
Wow, I have found (the) mascara. I have tried so may mascara brands in the past, but none have seemed to do what they say. I found an ad on FB and thought I would give it try. I usually font leave many reviews, but I wanted to thank you for making such a great product. I have found the #1 for me.
¿Le ha resultado útil?
Palm Bay, Florida
Reseña1
Voto1
EdadDe 25 a 34
1 de 5 estrellas.
Disappointed after years of loving this product
hace 3 meses
I’m so upset. I have used this product for about 12 years. I’ve recommended this product to so many people after getting compliments on how beautiful my eyelashes looked. About three weeks ago, I began noticing severe itching and eyes were always looking bloodshot. I took a few days off from my eyeliner and only wearing mascara, and the problem didn’t resolve. I then took a few days off from this mascara and my eyes felt completely better. Tried using the mascara again once my eyes felt better, and again, bloodshot itchy, flaky eyes. They must have changed the formula and I’m so disappointed, because I went through so many different mascaras, until I stumbled across this one and fell in love. Now I have to start experimenting with new mascaras again. Very upset about it.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 3 meses
LeCare
Hello! We're sorry to hear about your experience with our Telescopic Original Mascara. We'd like to speak with you directly. Please call us at 800-322-2036 and provide the case number 45756896. Our customer service representatives are available Monday through Friday, 9:00 am to 5:30 pm ET. We look forward to speaking with you soon!
Reseña1
Voto1
EdadDe 25 a 34
1 de 5 estrellas.
Formula Changed
hace 4 meses
I have been using this mascara for years and they 1000% changed the formula recently. It falls off my lashes irritating my eyes and giving me raccoon eyes smudging underneath. I have bought 4 different ones and dont know why its doing this. Im sad can you change the formula back?! Love you still loreal but I cant buy it anymore.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 3 meses
LeCare
Hello! We're sorry to hear about your experience with our Telescopic Original Mascara. We'd like to speak with you directly. Please call us at 800-322-2036 and provide the case number 45688601. Our customer service representatives are available Monday through Friday, 9:00 am to 5:30 pm ET. We look forward to speaking with you soon!
Minnesota
Reseña1
Voto1
EdadDe 35 a 44
1 de 5 estrellas.
The new formula SUCKS
hace 4 meses
I’ve purchased a countless amount of this mascara over the years as well as others and always go back to this one. Now within the last year they must’ve changed the formula and I hate it. I’d rather pay extra to have the old formula back than to use this clumpy trash they changed it to.
Publicada originalmente en Telescopic Carbon Black Mascara Carbon Black
¿Le ha resultado útil?
Respuesta de Loreal:
hace 4 meses
consumer care center
Hi Krae24. Thank you for reaching out to L'Oreal regarding theTelescopic Carbon Black Mascara. We are sorry your results were not what you were expecting. We’d like to help! Please call us at 800-322-2036, M-F, 9am-5:30pm, ET and provide us with your case #45676613. Please have the product with you when you call. Looking forward to hearing from you!
NY
Reseña1
Voto2
Edad65 o más
1 de 5 estrellas.
Don't like the brush
hace 4 meses
I bought this for the first time because it's a safe, non toxic product, but, do not care for the applicator brush. Use the flat side to apply and the brush to separate... It goes on clumpy and the brush just adds to the mess. I tried wiping some product off the brush but still and up with clumpy eyelashes.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 3 meses
consumer care center
Hello! Thank you for sharing your feedback on our Telescopic Original Mascara. We are sorry to hear that the patented flexible Precision Brush did not provide the seamless separation you were looking for and that the application felt clumpy for your preference. While we are glad to hear you appreciate our commitment to high-quality, safe formulas, we have shared your specific comments regarding the wand and texture with our product development team as we strive to enhance our collections. To help you discover a mascara that delivers the stunning, clump-free results you deserve, we invite you to take our Mascara Finder Quiz here: https://tinyurl.com/2yjal84k. We hope you find your new favorite lash match with L'Oréal Paris!
Kentucky
Reseña1
Votos2
EdadDe 45 a 54
4 de 5 estrellas.
Bring Back the Original
hace 4 meses
I’ve been using L'Oréal mascara for over 30 years. My mom started me on the Voluminous line when I was 16. I’ve been loyal ever since. When L'Oréal Telescopic Mascara launched, it became my absolute favorite. It lengthened, lifted, and separated my lashes better than anything else. I no longer found myself reaching for a safety pin to separate my lashes. I recommended it to everyone.
Unfortunately, something has changed. The wand now feels flimsy and doesn’t insert smoothly into the tube. In addition the formula is not the same. It clumps and flakes throughout the day, which never used to happen.
I’ve tried many other mascaras over the years, but I always came back to this one. My tried and true favorite. Well until now. Please consider bringing back the original wand and formula. It was perfect, and those of us who have loved it for decades can absolutely tell the difference.
Publicada originalmente en Telescopic Original Mascara Black Brown
¿Le ha resultado útil?
Reseña1
Votos2
5 de 5 estrellas.
Great mascara!
hace 5 meses
I saw someone with telescope mascara on and I liked the way it looked. I went and purchased my own and I will never use another brand of mascara in my life.
¿Le ha resultado útil?
Reseña1
Votos2
EdadDe 25 a 34
2 de 5 estrellas.
To thick
hace 5 meses
I loved my first tube! Was so excited to get another. I don’t know if something changed or what but I hate it now. It goes on so thick and clumps my lashes so bad. It’s such a fight and I kept my old wand to my other tube just incase it was the wand but no. I’m very disappointed
¿Le ha resultado útil?
Respuesta de Loreal:
hace 4 meses
LeCare
Hello! We truly value your support and are so sorry to hear that your experience with your second tube of Telescopic Original Mascara has been so disappointing. It is never our intention for a favorite product to feel like a fight to apply, and we have shared your specific feedback regarding the thick and clumpy application directly with our product development team. While we always strive to maintain the high-quality integrity of our original formulas, we understand how frustrating it is when the results aren't what you expect! To help achieve that signature lash-by-lash separation, we suggest ensuring the brush is wiped of any excess product before application. We hope you find your next favorite lash look with L'Oréal Paris!
Reseña1
Voto2
1 de 5 estrellas.
Minus O stars
hace 5 meses
Worst L’Oréal product I have ever used. Don’t buy unless you want spider leg looking lashes. too much Product comes out on the applicator making it extremely wet upon application. The applicator is extremely flimsy and does nothing to separate lashes. I wish I had saved the packaging do I could take it back!
¿Le ha resultado útil?
Respuesta de Loreal:
hace 4 meses
LeCare
Hello! We are so sorry to hear that your experience with our Telescopic Original Mascara was disappointing. We truly value your feedback regarding the amount of product on the wand and the lash separation, and we have shared your comments directly with our development team for future consideration. To help achieve that signature lash-by-lash separation, we suggest ensuring any excess formula is wiped from the brush before application to prevent a heavy or spidery finish. We hope you find your next favorite lash look by taking our Mascara Finder Quiz here: https://tinyurl.com/2yjal84k
Tulsa, Ok
Reseña1
Votos6
EdadDe 35 a 44
5 de 5 estrellas.
Love it!
hace 8 meses
I’ve searched for a mascara that isn’t clumpy and actually lengthens and separates my lashes for years. I love this mascara and will no longer be scouring the make up aisles trying to figure out which mascara will be the best - here it is!
¿Le ha resultado útil?
Little Rock
Reseña1
Votos3
EdadDe 45 a 54
5 de 5 estrellas.
I will give a note from 0 to 10 I give a 100.
hace 9 meses
I have a 13 years old daughter and she got this telescopic and it's really great product. You jyst apply once and it seems like fake eyelashes. We just loved it.
¿Le ha resultado útil?
Florida
Reseña1
Votos6
EdadDe 35 a 44
1 de 5 estrellas.
Clumpy
hace 10 meses
I purchased this product after seeing the advertisement saying no clumps, can layer and can wash of with easily with soap and water. After spending over $10, I have found that all are untrue. This mascara can not be layered as the first layer already clumps your lashes. Once it dries, which takes forever, it takes days to come off! Even my makeup remover cloth doesn't remove!
Definitely won't buy this again!
¿Le ha resultado útil?
Respuesta de Loreal:
hace 10 meses
LeCare
Hi there! Thank you for sharing your feedback on our Original Mascara. We're sorry to hear it didn't deliver the results you expected, and we've forwarded your comments to the team. For further assistance, please call us at 800-322-2036 and provide case number 42676668. Our customer service representatives are available Monday through Friday, 9:00 am to 5:30 pm ET. We invite you to explore our other mascara options – we're confident you'll discover your perfect match!
Reseña1
Voto3
1 de 5 estrellas.
Waterproof mascara is not waterproof
hace 10 meses
I bought my favorite waterproof mascara. Was in the pool, never put my head under water, however was splash a couple times. Mascara is NOT waterproof. I looked like I had a couple black eyes.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 10 meses
LeCare
Hi Kel25. We apologize for your experience with our Original Mascara. We make every effort to provide the highest quality products for our consumers and want to know whenever something is not satisfactory. Feedback from our loyal customers, like you, help us to improve.
Ga
Reseña1
Voto2
EdadDe 18 a 24
5 de 5 estrellas.
Best mascara
hace 11 meses
Best lengthening mascara hands down. Will always be my fav!!
¿Le ha resultado útil?
Reseña1
Voto1
EdadDe 45 a 54
2 de 5 estrellas.
Containers faulty, wasted product.
hace 11 meses
I really like the actual mascara but after a while the rim which reduces the amount of product on the wand either disappears into the lid or perhaps into the container??? So now it’s thick and gloopy all over the wand. Really frustrating. I’ve tried cleaning the screw threads and looking for the missing piece but can’t find it. Such a waste as there’s plenty of mascara left. This has happened twice so now I have two half full mascaras that I can’t use.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 11 meses
LeCare
Hi FeeR. Thanks for taking the time to share your comments with us about our Original Mascara. Consumer feedback is very important to us. It helps us improve our products. We make every effort to provide the highest quality products for our consumers. We hope you continue to try our products ! Thank you again for sharing.
Reno, NV
Reseña1
Votos6
EdadDe 55 a 64
1 de 5 estrellas.
What a mess.
hace 11 meses
Clumpy, goes everywhere (except where it’s supposed to), and takes forever to dry!
¿Le ha resultado útil?
Respuesta de Loreal:
hace 11 meses
LeCare
Hello Fmmr! Thank you for reaching out about Telescopic Original Mascara. We are sorry to hear you did not get the results you had expected. We recommend trying Voluminous Panorama Washable Mascara. The formula is clump resistant, flake resistant, smudge resistant and wears beautifully for up to 24 hours. We hope you give it a try and we will be sure to share your feedback with our team.
Reseña1
Voto1
Edad65 o más
4 de 5 estrellas.
Love the product been But the gold Lake stuff on
hace 11 meses
I’ve been using this product for over 15 years. I really like it, but I do not like the gold on the outside it flakes off of the container. It’s all over my makeup bag and on my hands and face all the time it never used to be that way, but ever you’re using It’s awful please change it back or I’m going to change make up please look into it!!!!!
¿Le ha resultado útil?
Reseña1
Voto1
EdadDe 18 a 24
5 de 5 estrellas.
MUST HAVE
hace 11 meses
I love this mascara if I didn’t have it I would not be living it’s a must have and you need it trust me
¿Le ha resultado útil?
Anónimo
harrison ohio
Reseña1
Voto1
EdadDe 18 a 24
2 de 5 estrellas.
new formula is not good
hace 11 meses
i used to love this mascara and it used to make my lashes look outstanding. however, now i've noticed the formula has changed. it weighs my lashes down, flakes, and is super dry - alike to an old mascara, however, i will buy it brand new and it is like this. i miss the old formula!!! please bring it back. i had to switch to a different brand. this used to be my favorite. i'm heartbroken.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 11 meses
LeCare
Hi bella thacker. Thank you for reaching out to L'Oreal regarding the Telescopic Mascara. We are sorry your results were not what you were expecting. We’d like to help! Please call us at 800-322-2036, M-F, 9am-5:30pm, ET and provide us with your case #42168332. Please have the product with you when you call. Looking forward to hearing from you!
New Jersey
Reseña1
Votos3
EdadDe 45 a 54
1 de 5 estrellas.
Not the same
hace 11 meses
I’ve used telescopic mascara for a really long time but this year, I noticed a difference in the formula. The new formula clumps and does not build to lengthen the lash as the old formula did. It also smears under the eye and is practically impossible to take off. Very disappointed the formula has changed. Will need to buy a different brand.
Publicada originalmente en Telescopic Original Mascara Black Brown
¿Le ha resultado útil?
Respuesta de Loreal:
hace 11 meses
LeCare
Hi Darlene. Thank you for reaching out to L'Oreal regarding the Telescopic Original Mascara. We are sorry your results were not what you were expecting. We’d like to help! Please call us at 800-322-2036, M-F, 9am-5:30pm, ET and provide us with your case #42151371. Please have the product with you when you call. Looking forward to hearing from you!
Reseña1
Votos5
4 de 5 estrellas.
Love the mascara/ hate the container
hace un año
I've been using this mascara for years and love it.
But over the past year I've noticed that the container that the mascara comes in is different.
The gold paint starts flaking off within a couple of days. It gets all over your fingers. I've even gotten the gold paint flakes in my eyes. I can't be the only one having theses issues.
¿Le ha resultado útil?
Reseña1
Votos3
1 de 5 estrellas.
Not good anymore
hace un año
I am saying the same. This was my favorite but bow my eyes itch all day. I am going to switch to another kind.
¿Le ha resultado útil?
Champaign, Illinois
Reseña1
Voto1
Edad65 o más
4 de 5 estrellas.
Great product, but packaging has deteriorated
hace un año
I have used original Loreal Telescopic mascara in the "gold" tube for more years than I can count, probably since it was introduced. There is nothing like it for lengthening my short, sparse lashes and the narrow wand makes it easy to get into the corners without making a mess around the eye. However, in the last 6-9 months (as a contact lens wearer, I change my mascara every 3 months faithfully, marked on my calendar) the mascara tubes themselves have been flaking their coating and making "gold" dirt specks on my face. When I speculated what the flakes might be, it then was readily evident after taking a closer look at the tube. I thought that the first tube with this issue might have been an anomaly, but sadly it was not. I also see where a non-Telescopic Loreal mascara generated a review with the same flaking tube problem. Please review your changed tube manufacturing processes and fix this issue. In researching this issue I was pleasantly surprised to see that this mascara is now a hit on TikTok (I am not on that platform). A great product in a (probably cheaper to manufacture) tube package that flakes will eventually hamper sales of this product. I really don't want to look for a different mascara, but may have to if the packaging issue continues. Thank you.
¿Le ha resultado útil?
Reseña1
Votos0
Edad65 o más
5 de 5 estrellas.
NO CLUMPING!!
hace un año
By far, this is the BEST mascara I have ever used. My eyelashes are now "73 years old" and are shorter and thinner but this Telescopic mascara separates each of my lashes and adds instant length. LOVE THESE!
Publicada originalmente en Telescopic Original Mascara Blackest Black
¿Le ha resultado útil?
Reseña1
Votos13
1 de 5 estrellas.
Used to be the best mascara ever…
hace un año
I’m so sad to give this one star - I’ve used this mascara for over 20 years, but recently the formula was changed and it’s 100% different - clumpy, too thick, and difficult to remove. Please bring back the old formula! Thank you.
¿Le ha resultado útil?
Respuesta de Loreal:
hace un año
Consumer Care Center
Hi Darla.. Thank you for reaching out about Telescopic Original Mascara. We are sorry to hear this mascara fell short of your expectations. We aim to provide the highest quality products to our consumers, and we will gladly pass your comments along to our team. It is our hope you can explore our current selection of mascara and find one you fully enjoy !
California
Reseña1
Votos9
EdadDe 45 a 54
1 de 5 estrellas.
Changed formula not for the good.
hace un año
This has been my mascara for about a decade and I can tell they changed the formula because now it makes my lashes itch and my eyes burn. Doesn't last as long and clumps more.
¿Le ha resultado útil?
Respuesta de Loreal:
hace un año
L'Oreal Paris
Hello! We are sorry to hear about the experience you had with Telescopic Original Mascara. We would like to speak with you directly about it. Please give us a call at 800-322-2036, 9:00 am - 5:30 pm ET for assistance and provide the reference #39819607. It would be helpful if you could have the product available when you call. Looking forward to speaking with you.
Sacramento Ca
Reseña1
Votos10
EdadDe 55 a 64
1 de 5 estrellas.
Formula changed
hace un año
This should no longer be called the “original” telescopic mascara. The formula has changed. It now flakes and is not removable with soap based products. I have worn this for 10 years. Very disappointed because there is nothing else that compares to your original product.
¿Le ha resultado útil?
Respuesta de Loreal:
hace un año
Consumer Care Center
Hello! Thanks for your feedback on Telescopic Original Mascara. We're sorry to hear about your experience and have shared it with the appropriate team. We hope you'll keep exploring L'Oréal Paris.
Reseña1
Voto2
5 de 5 estrellas.
Best drugstore mascara EVER
hace un año
I have literally used hundreds of drugstore mascaras over the years. Out of the handful I have liked, they all were discontinued not long after launching which gets very frustrating. Except this one. It has been around for decades and that says that sales are through the roof and it is no wonder why! This mascara rivals many mascaras I have used that cost five times as much. It applies easily, and quickly gives a beautiful clump free lengthening effect. It has a very little volume, but for me I only really need length. And it does not look spidery or fake, the look it gives is flawless but natural. I absolutely love it and have been wearing it for years. I wish the waterproof version was as good - but as many waterproof versions do, it lacked the length and/or volume of the original. Love, love, love this and the price!
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Reseña1
Votos11
1 de 5 estrellas.
Formula change was a bad move.
hace un año
This has been my go to mascara for years, but no longer since the formula change! The new formula makes my eyes very irritated and watery all day. Also, like others have said it’s very difficult to wash off, even with makeup remover.
Publicada originalmente en Telescopic Carbon Black Mascara Carbon Black
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Respuesta de Loreal:
hace un año
Consumer Care Center
Hi Heather. ! We are sorry to hear about the experience you had with Telescopic Carbon Black Mascara Carbon Black. We would like to speak with you directly about it. Please give us a call at 1-800--631-7358, M-F 9:00 am – 5:30 pm ET for assistance and provide the reference number 39422823. It would be helpful if you could have the product available when you call. Looking forward to speaking with you.
Columbus, OH
Reseña1
Votos5
EdadDe 25 a 34
1 de 5 estrellas.
NOT WHAT IT USED TO BE 😭
hace un año
The Telescopic formula has recently changed making it incredibly clumpy and dry. It does not build well AT ALL like it used to. It’s not even a similar formula. I really thought I got a bad batch. This was my holy grail mascara for the past 15 or so years and now I can’t even use the mascara. I have recommended this mascara to friends and family over the years and they have said the exact same and have all discontinued using. Not to mention, this formula has made my eyelashes fall out and has irritated my skin. PLEASE BRING BACK THE OLD FORMULA!!!!!!
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Respuesta de Loreal:
hace un año
Consumer Care Center
Hi Lexi. there ! Thank you so much for sharing your experience with our Telescopic Original Mascara.. We would like to speak with you directly about it. Please give us a call at 1-800-322-2036 M-F 9am-5:30pm ET and provide the reference #39421517. Looking forward to speaking with you.
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