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Reseña favorable más útil
5 de 5 estrellas.
Worked well in rain and no smudge!
hace un año
Got caught in the rain otw to work and the mascara didn't run or smear even when I rubbed my eyes! Also had to take my contact in and out to clean them and the mascara still stayed and didn't smudge! Loved it! Was gifted this for a review but still use it! Made my lashes look amazing!
4 personas han encontrado útil esta información
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Reseña crítica más útil
1 de 5 estrellas.
Brand New - No Brush on the Wand
hace 11 meses
I can't really review the product itself because the wand was missing the brush when I opened the brand new tube of mascara. This was not the waterproof formula, but the regular wasn't an option, so here I am. I purchased the product from a Walgreens in northern Arkansas Wednesday, July 2, but I didn't get a receipt because we were on vacation and didn't anticipate a problem. I just wanted the company to know that quality control was missed on the package I got.
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1 a 8 de 87 Reseñas.
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Reseña1
Voto1
2 de 5 estrellas.
broken?
hace 3 meses
I just bought this mascara, and when i opened it, it’s missing half of its wand? I am very confused.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 3 meses
LeCare
Hi Ella! We are sorry to hear of your experience with Big Deal Waterproof Mascara, Black. Please reach out to us for assistance at 1-800-322-2036, M-F, 9-5 ET. It would be helpful to have the product with you and provide us with case #45488293 when you call.
Chicago
Reseña1
Votos2
EdadDe 25 a 34
1 de 5 estrellas.
Allergic reaction
hace 5 meses
I was so excited to try this new mascara considering I’ve used lash paradise since high school, roughly 7ish years. After purchasing and using this mascara I noticed my eyelids began to itch or get really sensitive and red. After many more uses my eyelids began to swell and burn. I’m sad that I’m allergic to this product considering I’m a huge fan of the mascara brand but I’d rather not have swollen and itchy eyelids so I will be throwing out my lash products. As well the mascara was very flaky and did not seem that waterproof.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 3 meses
consumer care center
Hello! We are sorry to hear about the experience you had with Big Deal Mascara Black Waterproof. We would like to speak with you directly about it. Please give us a call at 800-322-2036, 9:00 am - 5:30 pm ET for assistance and provide the case #44594245. It would be helpful if you could have the product available when you call. Looking forward to speaking with you.
Bellingham, WA
Reseña1
Votos2
EdadDe 45 a 54
3 de 5 estrellas.
Is it really waterproof?
hace 7 meses
Is anyone else finding this mascara to be not truly waterproof (flakes when met with humidity, tears, rain, etc)? I do give it credit for not running, but it is so flaky when met with any moisture and it washes off at the end of the day like any washable mascara. I am also struggling with the fact that when I try to build my lashes up with their recommended 15-30 strokes, I end up with clumps and globs. I bought this because of the influencer videos I saw recommending it, but now I'm thinking that they were paid to promote it.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 7 meses
LeCare
Hi KRBL. ! Thank you for your feedback on the Big Deal Mascara Black Waterproof. We are sad to hear that you did not see the results you expected with this mascara and had some smudging. We will share this information with our production and development teams, and we hope that you will continue to try and use our products in the future with satisfaction.
Reseña1
Voto1
3 de 5 estrellas.
Flaking and Irritation
hace 8 meses
I have been using Loreal mascara for 40 years ... with Splashout being my all-time favorite. I struggled to find a mascara after Splashout was discontinued. I tried this mascara about a year ago and initially fell in love with it ... but, the last two tubes I have purchased are flaking terribly ... and the flakes get into my eyes causing irritation and tearing ... what is going on Loreal?
¿Le ha resultado útil?
Respuesta de Loreal:
hace 8 meses
LeCare
Hi Marsha. ! We are so sorry to hear about your experience with our Big Deal Mascara Black Waterproof. We would like to speak with you directly about it. Our Customer Service hours of operation are M-F 9:00 am – 5:30 pm ET at 1-800-322-2036. Please provide this reference #43196088. It would be helpful if you had the product available when you call. We look forward to speaking with you !
1046 lahman trl
Reseña1
Votos2
Edad65 o más
1 de 5 estrellas.
Missing brush
hace 9 meses
I bought this product two times now and both times the brush was missing, only the wand was there! Not sure i want to try a third time
¿Le ha resultado útil?
Respuesta de Loreal:
hace 9 meses
LeCare
Hi Maria71. We are so sorry to hear about your experience with our Big Deal Mascara Black Waterproof. We strive to provide the highest quality products for our consumers and want to know whenever something doesn't meet your expectations and had a broken wand. We would love to speak to you about this and make this right, please call us at 800-322- 2036, M-F 9:00 am – 5:30 pm ET.
Reseña1
Votos3
EdadDe 45 a 54
1 de 5 estrellas.
Brand New - No Brush on the Wand
hace 11 meses
I can't really review the product itself because the wand was missing the brush when I opened the brand new tube of mascara. This was not the waterproof formula, but the regular wasn't an option, so here I am. I purchased the product from a Walgreens in northern Arkansas Wednesday, July 2, but I didn't get a receipt because we were on vacation and didn't anticipate a problem. I just wanted the company to know that quality control was missed on the package I got.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 11 meses
LeCare
Hi KYelle. there ! Thank you for sharing your experience on our Big Deal Mascara Black Waterproof. We are very sorry that the applicator brush was broken. Feedback from our consumers is very important to us and helps us improve all of our products ! Please call us at 1-800-322-2036, M-F 9:00 am – 5:00pm ET so that we can better assist you ! We look forward to speaking with you.
Miami
Reseña1
Votos3
EdadDe 35 a 44
1 de 5 estrellas.
Brush keeps tearing up appart
hace 11 meses
Product is great, but this is the second time I've bought it and each time the tip of the brush breaks off (the last one was good for a couple of days!!!)... it's sooooo frustrating! This has never happened to me before with other brands, it's a shame because it's a great product but I wouldn't consider buying this a third time and risk loosing my money over a flaw in design
¿Le ha resultado útil?
Respuesta de Loreal:
hace 11 meses
LeCare
Hi CGC298. no! So sorry to hear that Big Deal Mascara Black Waterproof didn’t meet your expectations, and it is leaking. We’d love to assist you in the best way possible. In order to do so please call us on our toll free number at 1-800-322-2036, M-F 9:00 am – 5:30 pm ET. We will be happy to help you find the best suited product for your needs.
Reseñas2
Votos3
1 de 5 estrellas.
Gooped up before halfway through the tube.
hace un año
I originally liked the mascara but didn't love it. The brush is too small for my lashes. It started out fine but not even halfway through the tube, it started gooping up bit time. It's so thick on my lashes that It takes forever to get the excess off and sort them out. I had to throw it away and go back to the Paradise which is what I was using prior to the Big Deal. It may have been a bad tube but I won't take a chance on it again.
¿Le ha resultado útil?
Respuesta de Loreal:
hace un año
LeCare
Hey there Susan! Thank you for your feedback on our Big Deal Mascara, we are sad to hear that this did not meet your expectations, and it did not last for you. We understand that this can be frustrating, and we will share this information with our production team. We hope that you will continue to try and use our products with satisfaction in the future.
1 – 8 de 87 Reseñas
