Hi there! Thank you for reaching out about our Voluminous Superstar Mascara Waterproof. tart by applying the Super-Volumizing primer, making sure to coat every lash. Then, before the primer dries, apply the fiber-rich Mascara on top of the primed lashes to create a show-stopping lash look, repeat on other eye. We hope this information is helpful!
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Reseña favorable más útil
5 de 5 estrellas.
Great Product - Recommend
hace 2 años
Great product best in its category. Have been using it for years and recommend to all my friends. The eyelashes are long and beautiful.
The only I don't understand why they discontinued block primer in the purple cover which was even better as white primer takes more work to cover up and requires more layers.
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Reseña crítica más útil
2 de 5 estrellas.
Terrible white primer
hace 2 años
Have been using in the black primer purple tube for years. The eyelashes are long and beautiful. I don't understand why they discontinued black primer in the purple cover which was even better as white primer takes more work to cover up and requires more layers.
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Reseña1
Votos0
5 de 5 estrellas.
Great product!
hace 3 meses
I have been using this mascara for years and I love it. The primer helps it last all day and minimizes flaking and running. I have sparse eyelashes and it thickens them nicely. And it does not irritate my eyes as many waterproof mascaras do.
¿Le ha resultado útil?
NC
Reseña1
Votos0
EdadDe 55 a 64
5 de 5 estrellas.
Best mascara of all
hace 4 meses
truly the only mascara that makes my lashes look fuller and longer. I've used this for over 10 years. Unfortunately, I can no longer find the brown/black shade and black and blackest of black are way too dark for me. PLEASE PLEASE MAKE THE BROWN AGAIN
¿Le ha resultado útil?
Reseña1
Votos0
1 de 5 estrellas.
Terrible
hace 8 meses
I bought this mascara hoping that it would be as good as it said in the ads. Sadly, it is not!
I am an older woman so I was looking for the volumizing effect that it professes to have. It was
no better than the other mascaras I have purchased. However, it did not go on without clumping and then when I tried to get it off that night, some of my eye lashes fell out!!! I used both a very good mascara remover and then just tried water. Neither really worked and as I said, I lost some of my eyelashes!!!
¿Le ha resultado útil?
Respuesta de Loreal:
hace 6 meses
consumer care center
Hi Lomaine. We are sorry to hear about the experience you had with Superstar Mascara Waterproof. We would like to speak with you directly about it. Please give us a call at 800-322-2036, 9:00 am - 5:30 pm ET for assistance and provide the case #44348383. It would be helpful if you could have the product available when you call. Looking forward to speaking with you.
Reseña1
Votos0
EdadDe 25 a 34
4 de 5 estrellas.
Overall good :)
hace 9 meses
Giving this product 4 out of 5 stars because the primer is GREAT! I am glad to have found a product that holds my curl. My only complaint is that the primer is WHITE and not black. Loreal used to have a similar product with purple tubes and the primer was black making for your lashes to look that color. The white primer makes my eyelashes more of a gray than a black. If the primer was black, product would receive 5/5 stars.
¿Le ha resultado útil?
Reseña1
Votos2
1 de 5 estrellas.
WHY DISCONTINUE THE PURPLE TUBE? BRING IT BACK!
hace 10 meses
BRING BACK THE PURPLE TUBE!!!!!!!!!! I have used the purple forever and now Im left with this one. WHY WHY WHY! I just want to cry right now! This seems like a bad business decision when there isn't any other product that made my lashes so beautiful without fake lashes.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 10 meses
LeCare
Hi BAD BUSINESS BECISIONS! Thank your feedback on the discontinuation of the Purple shade in Superstar Mascara Waterproof. This was a wonderful product that we know some of our consumers will miss. As consumers ourselves, we understand how disappointing it can be when a favorite product or shade is no longer offered. We will share your comments with the rest of our team.
Ohio
Reseña1
Votos4
EdadDe 25 a 34
1 de 5 estrellas.
Please bring back the black primer!
hace un año
Please bring back the waterproof version with the black primer. The white is too hard to cover up and it contrasts with my dark skin making I look like I have lint on my lashes. Please I’m begging you, this was the best mascara ever!!!
¿Le ha resultado útil?
West Islip, NY
Reseña1
Votos0
EdadDe 35 a 44
1 de 5 estrellas.
Doesn’t do what it says
hace 2 años
It flattens my lashes and no volume or length. Horrible. I want my money back
¿Le ha resultado útil?
Respuesta de Loreal:
hace 2 años
L'Oreal Paris
Hello there! Thanks for reaching out. We appreciate you providing us with your honest feedback. We will be passing this valuable information on to the rest of our team as we are always looking for ways to improve the performance of our products. We hope you will continue to explore our collection and you give our products another try!
Reseña1
Votos12
2 de 5 estrellas.
Terrible white primer
hace 2 años
Have been using in the black primer purple tube for years. The eyelashes are long and beautiful. I don't understand why they discontinued black primer in the purple cover which was even better as white primer takes more work to cover up and requires more layers.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 2 años
Consumer Care Center
Hello Lydia! Thank you letting us know how you feel about the lash primer in the Voluminous Superstar Waterproof Mascara. We didn't add any pigment to the primer, but the waxes and oils make it appear white. However, its helpful to hear what you prefer about your lash primer!
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