Hi Debb. Thank you for reaching out to L'Oreal regarding the True Match Super Blendable Powder. We are sorry your results were not what you were expecting. We’d like to help! Please call us at 800-322-2036, M-F, 9am-5:30pm, ET and provide us with your reference #37447544. Please have the product with you when you call. Looking forward to hearing from you!
Reseñas
Reseña favorable más útil
4 de 5 estrellas.
Compact design
hace 9 años
I used to use Merle Norman, but it is so expensive. I tried the Loreal True Match foundation and the power compact. I love them both, but I am not happy with the compact design. Is is not user friendly. It seems awkward to use. The mirror is in a different spot than the makeup part. You have to close the make up to look in the mirror and you need more powder, you have to close the mirror to get to the powder. Pleases re-design the compact so that it is more user friendly. Thanks for great products though. I am also using the Loreal hair color....Love it.
19 personas han encontrado útil esta información
Mostrar reseñas:
Reseña crítica más útil
3 de 5 estrellas.
New packaging and puff pad are terrible!
hace 4 años
I have been a very loyal purchaser of the super blendable powder for years... recently the compact and applicator sponge changed. The new compact is very hard to use and the mirror/powder sections flips around. The powder applicator is now a very old school puff pad and is terrible if you have wrinkles.
Please bring back the original packaging and applicator!
66 personas han encontrado útil esta información
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Tigard, OR
Reseña1
Votos0
Edad65 o más
1 de 5 estrellas.
not good
hace 21 días
I agree with Sarah in Los Angeles the new version of this is not worth buying...loved the old but will not repurchase...moving on
¿Le ha resultado útil?
Respuesta de Loreal:
hace 17 días
consumer care center
Hello there Sunny, thank you so much for your honest feedback, and for being such a wonderful supporter of our original True MatchSuper-Blendable Powder. We are so incredibly sad to hear that the new version did not live up to the standard you loved, and we completely understand how disappointing it is when a favorite product changes. While we always strive to innovate and update our ingredients, our community's love for our classic formulas is incredibly precious to us. Your feedback is so important, and we are sharing your thoughts directly with our product development team!
Los Angeles
Reseña1
Voto1
EdadDe 35 a 44
1 de 5 estrellas.
No coverage. Hard texture.
hace 25 días
True Match Powder Foundation used to be the gold standard. I’m talking holy grail status — the kind of product you don’t even think about replacing because it just works. I’ve been loyal to it for over 15 years, which says everything. The finish was smooth, the coverage was buildable yet natural, and it blended effortlessly into the skin. It was reliable, consistent, and honestly hard to beat.
But this new reformulated version? Completely different story — and not in a good way. The texture feels noticeably harder and almost chalky, making it difficult to pick up any product on a brush or even with your fingers. When I swatch it, there’s barely any pigment payoff. It lacks the coverage that made it so dependable before — it honestly feels more like children’s play makeup than a high-quality foundation.
What’s most frustrating is that no one asked for this change. The original formula wasn’t broken, so why “fix” it? Reformulating a longtime favorite and ending up with something that performs worse is incredibly disappointing, especially for loyal customers who trusted the product for years.
Sadly, this isn’t something I’ll be repurchasing. It’s just not the same product anymore, and definitely not worth it.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 21 días
LeCare
Hello! Thank you for sharing your thoughtful feedback on our True Match Super-Blendable Powder. We truly appreciate your loyalty over the years and understand how disappointing it is when a longtime favorite no longer feels the same. We are sorry to hear the new version did not deliver the texture, payoff, and coverage you loved in the original, and we have shared your comments with our team for review. We invite you to explore our other complexion options to discover a formula and finish that better suits your preferences today, and we hope you continue to find favorites with L'Oréal Paris.
Brooklyn, New York
Reseña1
Votos0
EdadDe 55 a 64
5 de 5 estrellas.
LOVE This Powder!!!
hace 2 meses
I have very dry skin that often feels tight and this is the only powder I use on my face. It gets rid of the shine without drying or tightening my skin. It also looks really pretty when I put it on and goes on really smooth. It comes in a wide variety of colors. I’m pretty fair and often can’t find a match for my skin tone. I’m able to get an exact match and another one that is a close 2nd. LOVE IT!
Publicada originalmente en True Match Powder W1 Porcelain Warm
¿Le ha resultado útil?
Reseña1
Votos2
1 de 5 estrellas.
Don't bother! Useless!
hace 2 meses
This new powder product is very disappointing! To call it a foundation is laughable. It doesn't cover any blemishes or uneven skin tone. If this is their replacement for their TruMatch Mineral powder then they have made a very bad choice. The TruMatch Mineral powder was their best matte product ever used by many, including myself, for over 20 years.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 2 meses
consumer care center
Hi there Lina, thank you so much for being such a loyal fan of True Match for over 20 years—that truly means the world to us. We’re so sorry to hear that this powder didn’t provide the coverage you were expecting. Your feedback is incredibly important, and we’ll be sharing your comments with our product team. Meanwhile, for a powder with greater coverage, take a look at the Infallible Up to 24H Fresh Wear Foundation in a Powder. It’s weightless texture gives full coverage and a natural, matte finish and can be applied dry or wet.
https://www.lorealparisusa.com/makeup/face/face-powder/infallible-up-to-24h-fresh-wear-in-a-powder-matte-finish
Reseña1
Votos4
EdadDe 35 a 44
1 de 5 estrellas.
Horrible in comparison to True Match Mineral
hace 2 meses
I used to use True Match Mineral loose powder. It was perfect. This does not give the same coverage and for my skin it's oily. Please reconsider the discontinuation of the old product. I've been getting by, finding the loose powder online but that won't work forever. I'm now moving on to other brands because the powder compacts like this and liquid foundations are horrible for my skin. I need a loose powder with good coverage. You had the perfect product and got rid of it.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 2 meses
consumer care center
Hello there JJF89, we hear you loud and clear! There is nothing like finding that one 'perfect' product, and we’re so sorry the transition hasn’t worked for your skin. Your feedback about coverage and oiliness is incredibly helpful, and we’re passing it straight to our creative team to show them why the old formula was so loved. Thank you for letting us know how much it meant to your routine!
Montana
Reseña1
Votos3
EdadDe 35 a 44
1 de 5 estrellas.
Miss the old formula
hace 2 meses
I would like to join the chorus asking for the old formula. This was the perfect powder that did not irritate my skin and also matched my skin tone. Since coconut oil has been added to the formula, I break out in acne every time I wear it. I am begging for a formulation with a non comodogenic oil!
¿Le ha resultado útil?
Respuesta de Loreal:
hace 2 meses
LeCare
Hello! We're sorry to hear about your experience with our True Match Super-Blendable Powder. We'd like to speak with you directly. Please call us at 800-322-2036 and provide the case number 46070354. Our customer service representatives are available Monday through Friday, 9:00 am to 5:30 pm ET. We look forward to speaking with you soon!
Reseña1
Votos0
EdadDe 35 a 44
1 de 5 estrellas.
New powder shades do not match
hace 2 meses
I used L'Oreal true match gentle mineral makeup, loose powder in shade W6-7 sun beige. Since L'Oreal got rid of that, I switched to the L'Oreal true match blendable powder, but none of the new powders come close to their old w6-7 sun beige color. It matched my skin perfectly and I wish they would bring back their loose powder in the original shades. I tried their new shade in W6, W7, N5, N6, and N7 none of them come close to their original W6-7 sun beige color nor do the new powders apply and cover like their loose powder.
Publicada originalmente en True Match Powder W7 Caramel Beige Warm
¿Le ha resultado útil?
Respuesta de Loreal:
hace un mes
LeCare
Hello! Thank you for sharing your feedback on our True Match Super-Blendable Powder. We understand how disappointing it is when a longtime favorite shade and formula is no longer available. We appreciate you letting us know that the current shades and finish have not compared to your original Sun Beige, and we have shared your comments with our team for review. As another option, we invite you to explore the shades in our Infallible Up to 24H Fresh Wear Foundation in a Powder to see if you may find a better match and finish for your needs. We hope you continue to explore L'Oréal Paris to find the complexion product that is right for you.
Reseña1
Votos3
EdadDe 35 a 44
1 de 5 estrellas.
This is a joke
hace 2 meses
I echo the sentiments of everyone else. The old formula/packaging was best. I've been living in denial, buying every little discontinued one I could find in my shade on ebay for 3x the price. I've tried moving over to this, but it's worthless. If anyone can find a good alternative/another brand, post it here, and save us all.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 2 meses
LeCare
Hello! We truly appreciate your longtime loyalty to our True Match Super-Blendable Powder and are so sorry for the frustration caused by our recent design and formula changes. We understand how disappointing it is when a holy grail product evolves, and we have shared your specific feedback regarding the original formula and round packaging directly with our product development team for future consideration. We hope you continue your beauty journey with us at L'Oréal Paris!
1 – 8 de 405 Reseñas
Reseñas
Reseña favorable más útil
4 de 5 estrellas.
Compact design
hace 9 años
I used to use Merle Norman, but it is so expensive. I tried the Loreal True Match foundation and the power compact. I love them both, but I am not happy with the compact design. Is is not user friendly. It seems awkward to use. The mirror is in a different spot than the makeup part. You have to close the make up to look in the mirror and you need more powder, you have to close the mirror to get to the powder. Pleases re-design the compact so that it is more user friendly. Thanks for great products though. I am also using the Loreal hair color....Love it.
19 personas han encontrado útil esta información
Mostrar reseñas:
Reseña crítica más útil
3 de 5 estrellas.
New packaging and puff pad are terrible!
hace 4 años
I have been a very loyal purchaser of the super blendable powder for years... recently the compact and applicator sponge changed. The new compact is very hard to use and the mirror/powder sections flips around. The powder applicator is now a very old school puff pad and is terrible if you have wrinkles.
Please bring back the original packaging and applicator!
66 personas han encontrado útil esta información
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- satisfacción
- cobertura
- compra
- fórmula
- devuelve
- compacto
- color
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9 a 38 de 405 Reseñas.
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Nashville
Reseña1
Voto1
EdadDe 35 a 44
3 de 5 estrellas.
Good Finish. Misleading Shades
hace 2 meses
I have mature skin and avoid powder, but i decided to try this as a foundation instead of a setting powder. The finish is shockingly amazing. It doesnt settle into my lines at all. So why only 3 stars? Their shades are wacked. What I need is an N2.5 which doesnt exist. Both C and W have in-between shades, but not the N. N2 is far too pale meant for ultra fair skin while N3 leans golden warm. There is no light skin true neutral option in N.
It also loses another star for not being inclusive since they do not use any naturally blonde models and almost no light medium olive models. Every shade should be displayed by a real model wearing the actual shade they are supposed to be modeling. Having a different model that doesnt wear that actual shade is misleading and causes confusion, making it difficult for everyone to find their correct shade.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 2 meses
consumer care center
Hi Janesays! Thanks for your feedback regarding True Match Powder. We're sorry you could not find a suitable shade. We value the time you have taken to contact us and will share your comments with our teams.
WI
Reseña1
Votos2
EdadDe 35 a 44
1 de 5 estrellas.
Use to be the best one the market...
hace 2 meses
I have used this powder for over 10 years. It use to be amazing. The new square design is terrible. Please go back to the circle compact design because it worked so much better. As for the new puffy applicator....PLEASE, PLEASE give us back the sponge applicator. No other powder works like this one but with the changes I can no longer buy this and have to replace it with a different brand which is super unfortunate with how well it does cover with the old sponge applicator.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 2 meses
LeCare
Hello! We truly appreciate your over 10 years of loyalty to our True Match Super-Blendable Powder and are so sorry for the disappointment caused by our recent design changes. At L'Oréal Paris, we are committed to continuous innovation and sustainability, which involves updating our packaging to a more modern, sleeker compact. We have shared your specific feedback with our development team for future consideration. We hope you continue to enjoy the high-quality, blendable formula you know and love with L'Oréal Paris!
Reseña1
Votos0
EdadDe 55 a 64
1 de 5 estrellas.
Horrible, scant, uneven coverage
hace 2 meses
Had successfully used the previous loose powder version for years. Since that seems to be discontinued, I’ve tried this version. The powder is hard and doesn’t provide good, even coverage. Very disappointed. Please bring back the loose mineral powder in the round container. Until then, searching other brands.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 2 meses
consumer care center
Hello! We truly value your longtime loyalty and are so sorry to hear that our True Match Super-Blendable Powder has not provided the same even coverage you loved in our loose mineral version. We understand how disappointing it is when a favorite format is no longer available, and we have shared your request to bring back the loose mineral powder directly with our product development team. We hope you find a new favorite match with L'Oréal Paris!
Reseña1
Votos2
1 de 5 estrellas.
This product has changed. Horribly
hace 3 meses
I have used this product for many years. I used to use the cappuccino true match powder foundation. They do not make that anymore. In all the substitutes are horrible. The powder goes on and then turns hard. The colors are not the same. I hate that they made changes. This is definitely a epic fail for this line
Publicada originalmente en True Match Powder N55 Perfect Beige Neutral
¿Le ha resultado útil?
Respuesta de Loreal:
hace 2 meses
consumer care center
Hello! We truly appreciate your longtime loyalty to our True Match collection and are so sorry to hear that the recent updates have not met your expectations. We understand how frustrating it is when a holy grail shade like Cappuccino is no longer available and the new formulas don't provide that same flawless finish. This "glazing" or hardening effect can sometimes occur when natural oils from the skin or applicator transfer back into the compact -we recommend gently scraping the top layer or using a clean brush to refresh the surface. We have shared your specific concerns regarding the texture and shade selection directly with our development team for future consideration. We hope you find a new favorite match with L'Oréal Paris!
albany, ny
Reseña1
Votos2
EdadDe 35 a 44
1 de 5 estrellas.
BRING BACK THE OLD FORMULA PLEASE!!!
hace 4 meses
the old true match powder in the round compact was so good. it was my go-to foundation for YEARS. then y’all changed the packaging and apparently the formula. instead of a sponge there’s a useless little puff that goes immediately in the trash. meaning i need to spend more money to get sponges. and this new formula doesn’t look as good on the skin and hard-pans, virtually right away. the only way i can use it is by shattering it into a loose powder that i put in another container. it’s unreasonable and impractical. the literal only reason i’m still using it is because i have yet to find something i really like, the way i did the old formula. i know i’m not the only one who feels this way. i see the reviews. i don’t know why y’all don’t care about customer feedback but it’s a massive slap in the face to those of us who have been loyal for years. do better, l’oréal.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 3 meses
consumer care center
Hi boots629. We regret that you have been disappointed by our decision to change the formula of the True Match Powder. The opinions of our customers are important to us when making decisions about our products and services. We appreciate your comments, and will be sharing them with others in our company. Please visit our web www.lorealparisusa.com for our current selection of products. We hope you will find another product that you like equally as well.
Reseña1
Votos0
1 de 5 estrellas.
This is no good but only kind of makeup I can use.
hace 4 meses
I do not like how it goes on and it gets hard so you cant even use the pad that comes with it. The pad is no good it gets where it doesn't work with the powder. I wish the Mineral powder would have never been discontinued it was the best. I wish you would bring that back. Why change what was working for everyone.
Publicada originalmente en True Match Powder N4 Buff Beige Neutral
¿Le ha resultado útil?
Respuesta de Loreal:
hace 2 meses
consumer care center
Hello! Thank you for sharing your feedback on our True Match Super-Blendable Powder. We are so sorry to hear that the powder has become hard and difficult to use, and we understand your disappointment regarding the discontinuation of our original loose mineral formula. This "glazing" effect can sometimes happen if natural oils from the skin or applicator transfer back into the compact, and we recommend gently scraping the top layer or using a clean brush to refresh the surface. We have shared your specific comments regarding the texture and your request to bring back the mineral powder directly with our product development team for future consideration. We hope you find your next favorite match with L'Oréal Paris!
Reseña1
Votos0
1 de 5 estrellas.
Not worth it
hace 4 meses
After a couple of uses the power turns hard. Not worth it. Years ago you had a brush on powder foundation that was great.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 2 meses
consumer care center
Hello! Thank you for sharing your feedback on our True Match Super-Blendable Powder. We are so sorry to hear that the powder has become hard and difficult to use, and we understand your disappointment regarding the discontinuation of our original loose mineral formula. This "glazing" effect can sometimes happen if natural oils from the skin or applicator transfer back into the compact, and we recommend gently scraping the top layer or using a clean brush to refresh the surface. We have shared your specific comments regarding the texture and your request to bring back the mineral powder directly with our product development team for future consideration. We hope you find your next favorite match with L'Oréal Paris!
Reseña1
Voto1
2 de 5 estrellas.
2
hace 4 meses
please bring back the true Match Mineral gentle makeup. LOVE the loose powder and the brush
¿Le ha resultado útil?
Respuesta de Loreal:
hace 3 meses
LeCare
Hello! Thank you for sharing your love for our True Match Mineral Gentle Mineral Makeup. We are so happy to hear how much you enjoyed the loose powder and brush application! We have shared your request to bring this product back directly with our development team for their consideration. While we continue to innovate, we invite you to explore our True Match Super-Blendable Powder, which offers a soft, natural finish that coordinates perfectly with your True Match undertone. We hope you find a new favorite with L'Oréal Paris!
Reseñas2
Votos6
1 de 5 estrellas.
BRING BACK THE LOOSE POWDER
hace 5 meses
Bring back the loose powder!! This is not comparable AT ALL. I used the true match mineral powder foundation for almost 20 years and nothing compares to it.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 3 meses
consumer care center
Hello Ash13, thank you for reaching out about L’Oréal Paris True Match Loose Powder Mineral Foundation. We understand how disappointing it can be when your favorite product is discontinued and no longer available. We appreciate your feedback and we will be sure to share this with our team.
Minneapolis, MN
Reseña1
Votos2
EdadDe 45 a 54
1 de 5 estrellas.
Bring back the old formula
hace 6 meses
The old formula used to be the perfect powder for my face. The new formula is a mess, the quality and coverage declined when it was switched to the new square package.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 4 meses
consumer care center
Hi SonnyLee! Thank you for sharing your experience with our True Match Super-Blendable Oil-Free Powder. We’re truly sorry to hear it wasn't the right fit for you. We value your honest feedback and have shared your comments with our product team for future improvements.
Texas
Reseña1
Votos5
EdadDe 25 a 34
1 de 5 estrellas.
Worst powder ever
hace 6 meses
I was obsessed with this powder and now it is the WORST powder out there. It reminds me of the pretend makeup for little girls. A joke of a powder. It has 0 coverage, it is super chalky and powdery. I wouldn't even take it if it was free. Terrible, Terrible, Terrible
¿Le ha resultado útil?
Respuesta de Loreal:
hace 6 meses
LeCare
We appreciate you taking the time to share your feedback on the True Match Powder. We're sorry to hear it didn't meet your expectations and will pass this information along to our product development team. We hope you'll give our other products a try and find something that works better for you.
Reseña1
Votos9
EdadDe 45 a 54
1 de 5 estrellas.
This new "powder" sucks"
hace 7 meses
Shame on your for discontinuing L'Oreal True Match Mineral Foundation and substituting it with this nasty powder foundation!! We are mad and you all need to know!
¿Le ha resultado útil?
Respuesta de Loreal:
hace 7 meses
LeCare
Hi Celeste91335. We do understand how disappointing and frustrating it may be when a product that has worked so well for you in the past is no longer available. It is never easy for us to make the decision to discontinue any of our products. We appreciate hearing what kind of product works best for you and will share your comments with our creative teams !
Reseña1
Votos5
EdadDe 45 a 54
1 de 5 estrellas.
Just Why???? Please Bring Back the Original
hace 9 meses
Like many others have stated, I bought this product thinking it was the same as the actual blendable powder (W4) that I have used exclusively for many years (and loved). This new powder is just awful. The applicator pad is a joke, and sadly the powder itself is worse than what my grandmother used in the 80s. I'm so, so, so sad that you discontinued a staple in my daily make-up routine. And I'm even sadder that you tricked me into buying this completely horrible, non-comparable product. Please, please, please bring can the original powder and color (side note: W4.5 is spray tan brown, unfortunately - and doesn't really match anyone's natural skin tone).
¿Le ha resultado útil?
Respuesta de Loreal:
hace 9 meses
LeCare
Hi Christi. Thank you so much for your feedback. Feedback from our consumers are very valuable to us and help us improve our products! We are sorry to hear that your favorite shade has been changed. We will be sharing your disappointment to the correct department of our team.
Reseña1
Votos6
1 de 5 estrellas.
Searching for the 💋Round Compact💋
hace 9 meses
I have been a 10+ year fan of True Match W4 SuperBlendable Powder. The newer formula seems dryer, and the puff is antiquated. Why mess with such a great product? Please bring back the original formula and appoicator.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 9 meses
LeCare
Hi LiveFitVibe. - Thanks for reaching out and sharing your feedback about our Powder. Feedback from our consumers is very important to us and helps us improve all of our products. We are sorry to hear that this product did not leave you with the results in which you expected. Thanks again for giving this product a try as we will be passing on your comments to others in our team.
Reseña1
Votos5
EdadDe 45 a 54
1 de 5 estrellas.
Powder texture is changing to hard after few days
hace 10 meses
I have been using L’Oréal True Match Super-Blendable Powder (N5) for years. Since last year, I’ve noticed that after using it for a couple of weeks, part of the powder becomes hard in texture. This issue has occurred with my last four packs. Once the powder hardens, I’m unable to use that portion because no powder comes off. I’ve attached pictures for reference.
Publicada originalmente en True Match Powder N5 True Beige Neutral
¿Le ha resultado útil?
Respuesta de Loreal:
hace 10 meses
LeCare
Hi Sree. there ! Thank you for reaching out about your experience with the Powder in the N5 True Beige Neutral shades. We are sorry to hear this is happening. We will be passing your feedback on to the rest of our team as we are always looking for ways to improve our products. We hope you will continue to explore our products and give them another try !
Reseña1
Votos3
2 de 5 estrellas.
Bad changes have been made to this product.
hace 10 meses
I've been using this powder for over 10 yrs and I love the powder. In the last couple years the circle compact turned into a square and is now so difficult to use. Also the sponge (it was the ultimate sponge applicator) is now a 1980s type puff that is small, rough and super thin. I've had to switch brands because of these changes and I'm hoping they will go back to how it use to be packaged and the old sponge applicator.
Publicada originalmente en True Match Powder N4 Buff Beige Neutral
¿Le ha resultado útil?
Respuesta de Loreal:
hace 10 meses
LeCare
Hi Kmss. There. Thank you for reaching out about our Powder N4 Buff Beige Neutral. We are sorry to hear this product's packaging did not meet your expectations .We will be passing your feedback on to the rest of our team as we are always looking for ways to improve. We hope you will continue to explore our other products and give us another chance!
Reseña1
Votos6
1 de 5 estrellas.
NOT "blendable"
hace 10 meses
I use True Match Powder since many many years N4- and loved it. The last 2 I ordered are horrible, they do not blend at all....very hard and NOT "blendable" at all. Why did you change...just wondering. Why change a good thing? I never will understand.
Publicada originalmente en True Match Powder N4 Buff Beige Neutral
¿Le ha resultado útil?
Respuesta de Loreal:
hace 10 meses
LeCare
Hello! Thanks for your feedback on our True Match Super-Blendable Powder. We're sorry to hear you're not enjoying this powder, and we've forwarded your comments to our team. We're always looking to improve and upgrade our formulas to provide the best for our customers, and we apologize this powder didn't meet your expectations. We encourage you to explore our other powder options and find something you love at L'Oréal Paris!
Reseña1
Votos5
EdadDe 35 a 44
1 de 5 estrellas.
Same name, different formula, different product
hace 10 meses
This product is sold under the same name, but it is not the same product. The product in the square compacts with the puff applicator is a different formula than the product in the round compact with the sponge applicator. The old formula was a powder foundation that had good coverage. The new formula is an entirely different product, not a foundation, but a pressed powder. It has almost no coverage. I wasted money buying a few of the new compacts hoping I just got a bad compact, but it’s all the same bad product now. I’m very pale and this was the o lt powder foundation that worked for me at a price point I could afford. I’m really disappointed.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 10 meses
LeCare
Hello! Thanks for your feedback on our True Match Super-Blendable Powder. We're sorry to hear you're not enjoying this powder, and we've forwarded your comments to our team. We're always looking to improve and upgrade our formulas to provide the best for our customers, and we apologize this powder didn't meet your expectations. We encourage you to explore our other powder options and find something you love at L'Oréal Paris!
Reseña1
Votos5
1 de 5 estrellas.
A joke product produced by an uncaring company
hace 10 meses
Like others, I tried this after they discontinued the mineral foundation I had used for around 15 years. This product is a joke, zero coverage AND skin-clogging coconut oil? L’Oréal doesn’t care about the quality of their products. They don’t care about their customers, as shown by their lack of transparency, slowly and quietly removing a favorite product from shelves, all without being honest when customers inquired about it. This means they knew, and either directed their employees to give vague answers, or weren’t even honest with their own employees. Because of this, I no longer trust the brand. I’m not going to remain loyal to a company like this, so I now avoid all L’Oréal products.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 10 meses
LeCare
Hi Bye88. Thank you for reaching out to L'Oreal regarding one of our face powders. We are sorry your results were not what you were expecting. We’d like to help! Please call us at 800-322-2036, M-F, 9am-5:30pm, ET and provide us with your case #42150005. Please have the product with you when you call. Looking forward to hearing from you!
Memphis, TN
Reseña1
Votos3
EdadDe 35 a 44
1 de 5 estrellas.
NOT THE SAME AS BEFORE
hace 11 meses
The new packaging with the puff are horrible! I also feel like the formula was changed. I've to been a loyal customer of this product FOREVER. But the new product is not good.
¿Le ha resultado útil?
Respuesta de Loreal:
hace 11 meses
LeCare
Hi mstar14. There. Thanks for reaching out and sharing your feedback about our Powder. Feedback from our consumers is very important to us and helps us improve all of our products. We are sorry to hear that this product did not leave you with the results in which you expected. Thanks again for giving this product a try as we will be passing on your comments to others in our team.
Reseña1
Votos6
1 de 5 estrellas.
Bring Back True Match Mineral!
hace un año
This isn’t AT ALL comparable to the True Match Mineral It’s a cakey powder. Ugh. Bring back the True Match Mineral. It’s literally the only thing I’ve found that works on my extremely oily skin. You have tons of reviews asking you to bring it back. It’s wildly popular. Discontinuing it is a truly epic mistake.
¿Le ha resultado útil?
Reseña1
Voto1
EdadDe 45 a 54
1 de 5 estrellas.
DOES NOT COME CLOSE TO THE OLD SCHOOL LOOSE POWDER
hace un año
I have been using the old school LOREAL TRUE MATCH MINERAL POWDER that comes in a loose powder form with a kabuki style brush. It was the only make up I could honestly say I would wear forever if I could. Shame on Loreal for discontinuing it and attempting to use this as a comparable item. The previous version looked dewey and kept me looking fresh, this new formula is awful and I hate it. I am on the hunt for another manufacturer that comes close to the old school formula .
¿Le ha resultado útil?
Respuesta de Loreal:
hace un año
LeCare
Hi there! We understand the frustration you must feel concerning the disappearance of products which you have enjoyed using, like the TRUE MATCH MINERAL POWDER. It is never easy for us to make the decision to discontinue any of our products. We truly regret any inconvenience this may have caused you. We suggest checking out the new Blur-Fection Longwear Loose Setting Powder. This Longwear loose setting powder instantly brightens and blurs for up to 24 hours and is transfer resistant, flashback resistant, talc-free. We hope you give it a try and love the results!
Indiana
Reseña1
Voto1
EdadDe 35 a 44
1 de 5 estrellas.
Not an alternative for bare naturale.
hace un año
This is recommended as an alternative to Bare Naturale and it absolutely does not compare. I’ve been using that makeup line for years because it matched perfectly and was fabulous for my skin. I will never understand why you discontinued such an amazing product. I am on a search now to find something like it because all the things you offer suck quite frankly.
¿Le ha resultado útil?
Respuesta de Loreal:
hace un año
LeCare
Hi there Alyssa! Thank you for your feedback on the True Match Powder. We're sorry to hear it didn't meet your expectations and will pass this information along to our product development team. We hope you'll give our other products a try and find something that works better for you.
Reseña1
Voto1
1 de 5 estrellas.
Comedogenic!!!! Horrible Change!
hace un año
Comedogenic!!!! Coconut Oi!?! Coco Butter?! and Mango Seed Butter?! No wonder everyone is complaining about the product change, Loreal really messed up here! Used this product for I don't even know how long until they changed the ingredients made me break out like crazy and caused a severe allergic reaction. Also, they are lying about it being fragrance free, you can smell the fragrance. At this point they either need to change the product or pull it from the shelves. I am leaving this on every site I possibly can. A company shouldn't be able to do this to people, like why have THREE incredibly comedogenic ingredients in a product. Also, I am a trained esthetician, so I do know what I am talking about.
¿Le ha resultado útil?
Respuesta de Loreal:
hace un año
LeCare
Hi None. ! We appreciate you reaching out about our Powder. We are sorry to hear that this caused a reaction. We want to look into this issue further. Please contact us at 800-322-2036, M-F 9:00 am – 5:30 pm Est for assistance and provide reference #41431138. Looking forward to speaking with you. It would be helpful if you could have the product available when you call.
Reseña1
Votos2
EdadDe 45 a 54
1 de 5 estrellas.
HORRIBLE
hace un año
I HAVE USED THE LOREAL TRUE MATCH N1 POWDER FOR YEARS. SINCE THE FORMULA CHANGED IT IS HORRIBLE!!!! WHATEVER YOU DID, PLEASE STOP AND MAKE THE ORIGINAL AGAIN. THIS PRODUCT IS HORRIBLE AND HAS CAUSED A SERIOUS ALLERGIC REACTION TO MY EYES. WHY DID YOU CHANGE THE INGREDIENTS???????????????????
¿Le ha resultado útil?
Respuesta de Loreal:
hace un año
LeCare
Hi SECRETARY24 ! Thank you for reaching out to us about our Powder. We are sorry you are not happy with the formulation of the product. We will be sure to pass your comments along to our team. We thank you for reaching out to us.
Reseña1
Voto1
1 de 5 estrellas.
Sucks
hace un año
Bring back the True Match Mineral foundation, this one is horrible and no where near as good as the old one.
¿Le ha resultado útil?
Respuesta de Loreal:
hace un año
LeCare
Hi BFlower! Thanks for reaching out and sharing your feedback about our True Match Powder. Feedback from our consumers is very important to us and helps us improve all of our products. We are sorry to hear that this product did not leave you with the results in which you expected. Thanks again for giving this product a try as we will be passing on your comments to others in our team.
Reseña1
Votos0
Edad65 o más
1 de 5 estrellas.
Bring back True Match Mineral!
hace un año
Nothing is as good as True Match Mineral from L’Oréal. Please consider bringing it back!
¿Le ha resultado útil?
Respuesta de Loreal:
hace un año
LeCare
Hi Cindy P. We do understand how disappointing and frustrating it may be when a product that has worked so well for you in the past is no longer available. It is never easy for us to make the decision to discontinue any of our products. We recommend trying Blur-Fection Longwear Loose Setting Powder. This amazing longwear loose setting powder instantly brightens and blurs for up to 24 hours and this can be used on top of face makeup to blur, brighten, and control shine all day. We hope you give it a try and love your results!
Reseña1
Votos2
EdadDe 35 a 44
1 de 5 estrellas.
Bring back the mineral powder!
hace un año
Why would you discontinue your mineral powder? I used it for years, when it was discontinued in Canada I would literally drive to the states to buy it and stock up. Nothing compares, what is the reason for discontinuing it? Because from all of the reviews it was not because people weren’t buying it.
¿Le ha resultado útil?
Respuesta de Loreal:
hace un año
LeCare
Hi Heather12. ! Thank you for reaching out about our Powder. We understand how frustrating it may be to have your favorite product discontinued. We will be passing along your feedback to others in our team. We hope you continue to use our products with satisfaction.
Reseña1
Votos6
1 de 5 estrellas.
Bring back the mineral powder foundation...
hace un año
PLEASE BRING BACK THE TRUE MATCH MINERAL MAKEUP POWDER...IT IS SO MUCH MORE "NATURAL" LOOKING. I DO NOT LIKE THESE NEW COMPACTS AT ALL...BRING BACK THE MINERAL POWDER!!!
Publicada originalmente en True Match Powder N4 Buff Beige Neutral
¿Le ha resultado útil?
Respuesta de Loreal:
hace un año
LeCare
Hi Grey Iron Mom. there ! Thank you for sharing your comments on the Powder N4 Buff Beige Neutral. Feedback from our consumers is very important to us and helps us improve all of our products ! We apologize that you did not end up liking this product and appreciate you sharing your experience. We thank you for giving this product a try as we will be passing on your comments to others in our team. We hope you continue using our products !
Reseña1
Votos16
EdadDe 45 a 54
2 de 5 estrellas.
Bring back the old style and loose mineral powder
hace un año
I am so disappointed in the new compact powder. I dislike the case, and despise the applicator pad it comes with. I throw it out every time and I purchase makeup sponge applicator pads from Amazon. I have used this and the actual True Match Mineral Powder for many many years (10+) I can't believe the Mineral makeup was discontinued and check often in hopes that it will return. With so many people missing this product, and based on the many poor reviews you're receiving, why hasn't it been brought back yet? I have yet to find anything I like as well, and it's very disappointing not to be able to purchase it anymore
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9 – 38 de 405 Reseñas
